Senior Program Manager driving complex software initiatives and reusable AI workflows for Juniper Square’s private - markets operations platform. Partnering across engineering, product, and operations from planning through release.
About the role
- Director unifying Seismic’s technical program management function after its Highspot merger. Leading platform integration, PDLC/SDLC modernization, and high-impact delivery programs.
Responsibilities
- Lead, unify, and grow the Technical Program Management function
- Build the TPM operating model, career path, and team standards
- Personally drive high-stakes technical programs to completion with measurable impact metrics
- Unify two legacy TPM cultures following the Seismic and Highspot merger
- Establish a single source of truth for TPM engagement, role expectations, career ladder, leveling, and SLAs
- Consolidate documentation across multiple systems
- Partner with Engineering and Product leadership on platform unification and PDLC/SDLC modernization
- Collaborate with Product Analytics, Product & Design Operations, Platform Transformation, and Technical Communications
- Lead a portfolio of high-impact technical programs end to end
- Own portfolio risk and escalation management and executive reporting cadence
- Define the TPM hiring bar and own the interview loop
- Build succession depth and coach/develop TPMs at every level
Requirements
- 7+ years in technical program management
- At least 2–3 years directly leading a TPM team
- Track record of driving large-scale, cross-functional technical programs to measurable outcomes
- Experience building or substantially improving a program-management operating model, including standards, career paths, SLAs, and documentation
- Comfort partnering with distributed global teams and supporting remote and offshore team members
- Strong executive communication skills
- Fluency with industry-standard dashboard/reporting tools
- Knowledge of setting, visualizing, measuring, and creating accountability through project- and team-level metrics
- Experience inside a dedicated Product & Engineering Operations function or building one (nice to have)
- Background in enterprise SaaS, ideally through a merger or acquisition integration (nice to have)
- Experience building and managing software release cycles where quality is an imperative (nice to have)
Benefits
- Incentive plans in addition to base salary
- Some travel for team offsite events may be required
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