Intermediate Adjuster – Accident Benefits

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About the role

  • Investigates and coordinates injury benefits for automobile accident claims at SGI. Engages with clients and oversees claims, ensuring compliance with regulations and policies.

Responsibilities

  • Responsible for investigating, evaluating and coordinating injury benefits for automobile accident benefit claims
  • Determines coverage in accordance with policy wordings and applicable automobile accident benefits legislation and regulations
  • Adjudicates both routine and moderately complex accident benefit claims
  • Assigns, conducts and oversees investigations and examines, negotiates and settles accident benefits claims
  • Maintains a diary system to monitor and ensure delivery of accident benefits payments in accordance with the regulations
  • Gathers and analyzes employment-related information necessary to calculate Income Replacement Benefits
  • Provides timely and professional customer service
  • Builds and maintains a positive working relationship with insureds, brokers, service providers and industry participants

Requirements

  • A two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business
  • 3 - 5 years’ experience in adjudicating accident benefit claims
  • Knowledge of the principles and practices of insurance, claims policies and procedures, and automobile insurance products
  • Knowledge of Alberta’s automobile accident benefits legislation and regulations, including the Diagnostic and Treatment Protocols
  • Knowledge of medical terminology, injuries and vocational rehabilitation concepts.

Benefits

  • Flexible work arrangements
  • Professional development opportunities
  • Paid time off

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$65,456 - CA$88,351 per year

Degree requirement

Associate's Degree

Location requirements

HybridEdmontonCanada

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