About the role

Lead Product Designer shaping enterprise healthcare AI management software at Signal 1. Designing complex workflows, scalable systems, and intuitive experiences for health-system customers.

Responsibilities

Deeply understand customer needs and pain points
Collaborate with engineering, product, customer success, and data science from problem definition through delivery
Prototype and think through broad user flows for new features
Generate high-fidelity designs that deliver elegant, intuitive, and delightful experiences
Create and maintain a scalable design system enabling rapid shipping
Present design ideas to internal stakeholders and customers
Guide users through complex workflows
Walk through a project demonstrating design decisions and effectiveness during the application process

Proven experience as a lead, senior, or only product designer in B2B enterprise SaaS startups
Demonstrated history designing niche and/or technically complex products
Deep understanding of users’ needs and sufficient understanding of technology to make sound design decisions and trade-offs
High agency and resourcefulness to obtain needed information and make decisions
Strong design intuition to make good, fast calls when information is incomplete
Clarity, succinctness, and precision in design and communication
Visual, written, and verbal communication skills
Ability to present design ideas to internal stakeholders and customers clearly, invite meaningful feedback, and build alignment
Ability to guide users through complex workflows intuitively and elegantly
Fast, organized, AI-native way of working
Daily use of AI tools to accelerate the product design process without sacrificing quality
High bar for design craft and attention to detail
Resume and walkthrough of a project involving a complex workflow or difficult design problem required for application
Ability to work in person 2–3 days a week in Yorkville, Toronto