SEO visibility manager shaping search strategy, enablement, and thought leadership for SOCi’s AI-powered marketing platform. Advising teams and clients on local search performance and market intelligence.
Responsibilities
Define and continuously refine the company’s SEO and search narrative, grounded in data, client outcomes, and emerging industry signals
Translate complex market intelligence into accessible frameworks for internal teams and external audiences
Partner with leadership to align the point of view with overall brand strategy and product positioning
Maintain a living library of insights, frameworks, and talking points for cross-functional storytelling
Develop and maintain a comprehensive SEO enablement program within Customer Success, including playbooks and performance benchmarks
Maintain Paid Local SEO Consulting services and ensure deliverables are met and evaluated
Collaborate with CSMs on listings and local pages strategy
Partner with cross-functional teams to shape product messaging and roadmap value storytelling
Host weekly cross-functional updates and conduct regular training sessions
Produce thought leadership content, including blog posts, webinars, and video commentary
Stay current on best practices and enable SOCi’s SEO strategists with relevant expertise
Meet with CSMs to provide prescriptive analysis on SEO performance, updates, and best practices
Attend Critical Account Program calls to address at-risk customer SEO adoption and performance concerns
Guide internal partners in designing effective SEO programs aligned with business objectives
Provide QBR guidance for CSMs based on industry best practices
Requirements
7+ years of past SEO experience
Experience in AEO and GEO
Organized and detail-oriented
Solid written and verbal communication skills
Advanced Excel and Google Sheets experience
Google Search Console, Google Analytics, SEMRush, and Screaming Frog experience required
Ability to multitask
Familiar with all Microsoft’s business programs / Google suite
Takes initiative and strong at following up
Exceptional customer advocate and internal ambassador
Experience in a fast paced, deadline-driven environment
Strong understanding of SEO performance metrics, both for website and listings
Knowledge of various project management methodologies (e.g. agile/scrum) and ticketing platforms (e.g. Jira) a plus
Benefits
Health insurance plans, dental, and vision
Wellness incentives
401(k) plan with employer match
Flexible paid time off
Quarterly wellness days
Paid holidays
Unique employee engagement programs
Empowering Career Growth and Success
Flexible Work Environment (full-time, non-contract roles only)
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