Business Insights Analyst consolidating financial and technology cost data for TD, a major Canadian bank. Delivering FinOps reporting, forecasting, dashboards, and cost optimization insights.
About the role
- Sr. Data and Reporting Analyst designing dashboards and driving reporting strategy in People & Culture. Collaborating across teams to provide analytics insights for better decision-making.
Responsibilities
- Develop and own reporting dashboards using data mining analytics and reporting tools (SuccessFactors Story, ADP Vantage, PowerBI, Power Platform) to drive performance monitoring and executive decision-making.
- Design, develop, and maintain data and statistical models, including complex data manipulation from multiple sources that generate actionable insights for leadership.
- Serve as the P&C analytics subject-matter expert, proactively advising senior leaders on key metrics, trends, and data-driven recommendations that inform workforce strategy
- Conduct a review of the intake and prioritization of reporting requests and ensure reporting data is presented in an understandable and user-friendly format.
- Engage stakeholders at all levels in defining requirements, developing technical specifications, analyzing data flow, and completing testing for report execution.
- Conduct audits on data extracted to ensure the highest quality is being used for reporting.
- Perform quality assurance checks on system configurations including assessment of changes in SAP bi-annual releases to determine the impact.
- Use HR system and process expertise to analyze and troubleshoot issues, identify root causes, and determine and execute resolution.
- Support the implementation and maintenance of data and reporting strategy and governance within P&C and throughout the partnership with business areas.
- Champion the empowerment of stakeholders at various levels in leveraging reporting tools to support strategic and operational needs.
- Respond to benchmarking surveys, and prepare analysis on employee data across P&C Systems
- Serve as the SME for P&C analytics, by owning the timely generation of recurring metrics.
- Ensure reporting roles and access are defined and maintained in partnership with IT governance and SuccessFactors Administrators
- Create and maintain Knowledge-Based Documentation (KBDs) related to new developments and enhancements in reports and dashboards for knowledge sharing and job shadowing.
- Onboard new HR Technology team members on P&C reporting tools, including training and change management.
- Works with other HR Technology team members to build awareness of data and process changes impacting business metrics.
- Maintains current knowledge of reporting trends and best practices for long-term solutions.
Requirements
- Bachelor’s degree in business analytics, management analytics, math, statistics, computer science or related field
- A minimum of 5 years’ experience working with Analytics tools at an advanced level with 2 years in PowerBI and Power Platform tools
- Experience with data visualization tools with at least 1 full implementation of Planning, Forecasting BI, and Predictive Analytics
- Enrolled or completing Data Analytics certification or programs is an asset (Microsoft Certified: Power BI Data Analyst or People Analytics programs)
- Demonstrated experience in using queries and syntax to conduct data mining, transformation, cleansing, and visualization.
- Intermediate to Advanced experience with Microsoft Office products and SQL for querying relational databases.
- A broad understanding of HR business fundamentals with at least 4 years of HR operations experience
- Experience in 1-2 full-cycle SAP SuccessFactors implementation projects is an asset.
- Experience with owning governance, controls, processes, data modeling, master data management, data standardization
- Must be able to model positive behavior in the engagement with others and display the desired values and culture of the organization.
- Demonstrated ability to drive initiatives end-to-end with minimal direction, taking full ownership from problem identification through solution delivery.
- Works collaboratively to provide services that are sought after and recognized for being of high quality.
- Executive presence with the ability to distill complex technical information into clear, actionable narratives for senior leadership and non-technical audiences.
- Must be able to handle multiple tasks and projects with deadlines and adaptable to changes in priority level that require a high level of organization and planning skills.
- Must be able to work quickly and efficiently without sacrificing the quality of their work.
- Detail-oriented with proven analytical and problem-solving skills
- Strong consultative skillset—able to frame technology issues, plans, and solutions from both a business and technical perspective, providing both pros and cons for recommended solutions to peers, people leaders, and senior leadership.
- Excellent documentation skills (Process and training manuals, workbook updates)
Benefits
- Medical and Dental Care
- Employee & Family Assistance Program
- RRSP/DPSP Retirement Savings Plan with Company Matching
- Life and Disability Insurance
- Vacation and Sick Leave
- Holidays
- Parental Leave
- Volunteer Days
- Bereavement Leave
- Employee Discount Program
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