Methods Agent Operations Support managing engineering and assembly strategies for aircraft components. Leading problem-solving efforts and optimizing production processes in a hybrid work environment.
Responsibilities
**TASKS YOU WILL PERFORM 🎯**
What you will accomplish as a “Methods Agent — Operations Support”:***WEEKEND shift schedule*
Act as the technical lead in troubleshooting by coordinating activities with other support departments and providing technical support throughout the problem-resolution process, including drafting and executing plans, making recommendations, and implementing changes.
Manage short- and medium-term projects to optimize production, reduce costs, and eliminate non–value-added activities.
Standardize the implementation of engineering changes or assembly strategies by working closely with engineering, material logistics, quality, and production teams.
Establish assembly and manufacturing strategies for aircraft components.
Define the tooling required for the manufacturing or assembly of aircraft components to ensure the required geometric tolerances.
Stay alert to opportunities to improve assembly and manufacturing strategies and participate in research and development projects.
Optimize the processes for drafting work instructions and for first-article inspection/control.
Requirements
**YOUR PROFILE IS ESSENTIAL TO OUR SUCCESS 💎**
Required skills and qualifications:
You hold a college diploma in engineering or an equivalent qualification.
You have at least two (2) years of experience in a manufacturing environment.
You have experience in the aerospace industry.
You demonstrate excellent verbal and written communication skills.
You are highly proficient with SAP and MS Office, including MS Project, PowerPoint, and Excel. You have knowledge of Catia V5.
You are a strong team player with solid communication skills and can interface with multiple business partners.
You must demonstrate superior organizational and leadership abilities and be comfortable working in a dynamic, changing environment.
Benefits
**Working at SOGECLAIR also means:**
Benefiting from an international, multicultural work environment 🌎
Having access to internal mobility opportunities
Growing through ongoing training 🎓
Enjoying a comprehensive benefits package: RRSP (with employer contribution), group insurance (50% employer-paid), telemedicine, 5 flexible days and an extra week off during the holiday season.
Customer Service Manager leading teams, KPIs, and order - to - cash improvements. Supporting Prollenium’s Canadian medical - device and dermal - filler operations.
Bilingual representative supporting English - and French - speaking customers for Prollenium's medical aesthetics products. Processing orders, managing accounts, and resolving issues in a hybrid Richmond Hill role.
German - speaking freelance customer service for TRETMANN’s innovative sports equipment. Handling written Amazon and email support plus incoming calls remotely.
Remote Customer Service Representative supporting online loan applications and funds transfers. Answering customer calls for Propel, a fintech company expanding credit access through AI.
Customer Service Team Lead managing escalations, quality, schedules, and CSR support. Delivering customer experience solutions for pharmaceutical, healthcare, food, and consumer brands.
Cisco Customer Experience Consultant designing and deploying customer network solutions. Automating operations with Python and Ansible while leading technical delivery projects.
Remote bilingual customer service representative supporting Propel's fintech customers with loan applications and fund transfers. Handling calls, verification, questions, and escalations in English and Spanish.
Remote Customer Service Representative assisting Propel customers with online loan applications and funds transfers. Handling calls, verification, and customer support for a fintech platform expanding credit access.
Delivery and Support Specialist resolving complex customer and SaaS issues for Genetec. Escalating cases, troubleshooting systems, and supporting international clients.