Implementation Consultant configuring and deploying Solventum healthcare software for Canadian customers. Supporting workflows, testing, training, issue resolution, and go-live readiness.
Responsibilities
Collaborate with Canadian healthcare customers and Solventum internal teams to complete implementation deliverables and meet project objectives
Assess current-state coding, abstracting, CDI, and HIM workflows and help validate future-state workflows for 360 Encompass
Configure, test, validate, and support Solventum application environments during implementation
Lead issue investigation, documentation, customer communication, testing support, and go-live readiness activities
Train system administrators, super users, and end users
Contribute to improved implementation materials, tools, and Canadian workflow documentation
Travel domestically up to 25% as needed
Requirements
Bachelor’s Degree or higher in health informatics, Computer Science, or Information Technology
Three (3) years of combined experience supporting software and/or implementing software in a healthcare setting
Three (3) years experience supporting healthcare software implementation, configuration, testing, validation, training support, go-live readiness, or post go-live stabilization activities
Three (3) years experience documenting implementation issues, coordinating test support, and communicating status or risks to customers and internal teams
Knowledge of Solventum HIS products, including 360 Encompass, Codefinder, HDM, or related applications
Experience with Canadian coding and abstracting workflows, including CIHI standards, ICD-10-CA, CCI, DAD, and NACRS
Experience with EHR implementation or integration activities involving Epic, Oracle Health/Cerner, MEDITECH, or Altera Health solutions
Experience with healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows
Ability to maintain strong customer relationships in a fast-paced implementation environment
Strong problem-solving, troubleshooting, analytical, organizational, written, and verbal communication skills
Must be legally authorized to work in Canada without sponsorship for employment visa status
Benefits
Additional compensation components may be available, including incentive programs
Comprehensive suite of benefits available to employees in Canada
Relocation assistance may be authorized
Accommodations available on request for candidates with disabilities
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