Directeur.trice de compte chez Workleap, éditeur montréalais de logiciels Microsoft 365. Gestion du cycle de vente complet et développement de nouvelles affaires auprès de comités d’achat TI.
About the role
- Director leading global product development at StarTech.com, a manufacturer of IT connectivity solutions. Driving NPI, compliance, quality, supply chain, and time-to-market improvements.
Responsibilities
- Lead and execute the multi-year product roadmap and New Product Introduction (NPI) lifecycle from concept through launch and sustainment
- Oversee product verification, validation, regulatory compliance, testing, certifications, and quality standards
- Manage sustaining engineering activities, including PCNs/ECOs, to optimize cost, product performance, and lifecycle management
- Partner with Product, Sales, Marketing, Supply Chain, Sourcing, QA, and Executive Leadership to deliver roadmap commitments
- Manage and develop product development and product verification teams, including resource planning and budget management
- Provide top-level customer support and ensure timely resolution of critical issues
- Establish scalable processes to improve time-to-market, product quality, and operational efficiency
- Drive data-informed decision-making using analytics and AI tools
- Engage periodically with end customers to understand pain points and translate insights into product improvements
- Establish and track KPIs for NPI execution, product success, quality, and lifecycle performance
- Report to the VP, Product Development
Requirements
- 10+ years of leadership experience in product development and/or an engineering environment
- Strong expertise in end-to-end product development lifecycle management within IT hardware, electronics, or hardware/firmware environments
- Experience with regulatory compliance, product testing, and quality standards
- Strong data analytics capabilities and experience leveraging AI tools for decision-making
- Deep understanding of IT hardware, electronics manufacturing, or related industries
- Ability to lead cross-functional teams and influence at the executive level
- Experience managing complex global supply chains and vendor relationships
- Track record of improving time-to-market, product quality, and cost efficiency
- Exposure to global regulatory frameworks and compliance environments
- Business acumen, including business case development and commercial decision-making
- Preferred: experience with PLM systems, PIM tools, and product verification/testing platforms
Benefits
- Eligibility to participate in bonus program
- Comprehensive health benefits
- Tuition reimbursement program
- Retirement savings plans
- Wellness Program
- Additional perks and rewards
- Accessibility accommodations throughout the recruitment, selection and/or assessment process
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