Principal Product Manager owning omnichannel and AI - powered customer experience products at Nextiva, a customer experience and team collaboration platform. Driving mid - market strategy, launches, adoption, and measurable business outcomes.
About the role
- Digital Product Manager optimizing customer-facing eCommerce experiences for Sunbelt Rentals’ equipment rental business. Leading product strategy, roadmaps, and lifecycle delivery to increase online rental revenue.
Responsibilities
- Steer delivery of key customer-facing experiences and features across applications, platforms and experiences for the Sunbelt Rentals brand
- Lead the product management discipline by defining value creation and championing the customer throughout the product development lifecycle
- Increase overall eCommerce revenue generation by optimizing online shopping and buying experiences in the rental service sector
- Develop product strategy, roadmaps and business cases
- Collaborate with internal creative and engineering teams or external development partners
- Lead digital product development throughout all phases of the product lifecycle
- Translate business requirements into technical requirements
- Identify and solve consumer and business problems
- Prioritize high-value opportunities and deliver them to market
- Use data and qualitative insights to create exceptional digital experiences
Requirements
- Design, Computer Engineering, Business, Marketing or equivalent experience
- 5 years of experience in digital product or experience management, developing strategy, roadmaps and business cases
- 3 years of working with internal creative and engineering teams or external development partners
- 3+ years in managing eCommerce solutions with experience in either Direct-to-Consumer or Business-to-Business models
- Rental, Logistics, Retail or Supply Chain industry experience preferred
- User-centered product development practices
- Agile methodology and development practices including Scrum, Kanban, Lean software development, etc.
- Jira and Confluence for product user stories and agile development
- Leading digital product development throughout all phases of the product lifecycle
- Track record of successfully translating business-to-technical requirements
- Identifying and solving real consumer and business problems, and proven ability to prioritize high value opportunities to deliver to market
- Using data and qualitative insights to create exceptional digital experiences
- Web and mobile product technologies and user experience best practices
- Working relationships across many layers of an organization, outside agencies and suppliers
- Ability to meet physical demands including bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job
Benefits
- Competitive benefits
- Extensive on-the-job training for all eligible employees
- Health, Dental, Vision, Life Insurance
- Enhanced Vacation Time based on Years of Service
- 5 Paid Sick Days
- Leading wages
- Tuition Reimbursement
- RRSP Matching
- Tool and Boot Allowance
- Career development and advancement
- Employee Assistance Program
- Referral bonus (for referring current employees)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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