Bilingual insurance consultant converting employer-plan members for Sun Life, a global financial-services company.
Recommending insurance solutions by phone and meeting sales and premium targets.
Responsibilities
Receive inbound calls and transferred sales leads from Group Benefits members leaving their employer and seeking to convert health and dental, life insurance, and/or critical illness policies
Provide phone consultations by reviewing insurance options and recommending solutions aligned with members’ needs
Build expertise on Sun Life’s range of insurance products
Fulfill strategic priorities including multi-product selling and partnering with Sun Life’s Career Sales Force
Resolve problems by clarifying issues, researching answers and alternatives, implementing solutions, and escalating unresolved problems
Meet Quality Assurance requirements and other key performance metrics
Contribute to the Rollover Protection sales target by meeting or exceeding individual count and premium targets
Report to the Sales Manager, Client Solutions
Requirements
Bilingualism in French and English, both oral and written, required
Valid and active Life Insurance License (LLQP/PQAP)
Minimum 2 years of related sales and/or service experience
Excellent interpersonal, written, and oral communication skills
Ability to listen, ask probing questions, understand concerns, and overcome objections
Self-starter with the ability to manage multiple priorities and adapt to change in a fast-paced environment
Professional and friendly attitude with the ability to quickly develop rapport with customers over the phone
Strong influencing and closing skills
Ability to learn and navigate new software quickly
Benefits
Competitive Base Salary with the potential to earn up to 20% to 30% extra income
Comprehensive benefits package including medical, dental, life, and disability insurance
Stock purchase plan
3 week paid vacation
Tuition assistance
Licensing fees covered
Continuous education committed to personal growth and development
Flexible work environment with the choice to work from the office and virtually
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