Bilingual insurance consultant converting employer-plan members for Sun Life, a global financial services company.
Recommending insurance solutions and meeting sales targets through phone consultations.
Responsibilities
Receive inbound calls and transferred sales leads from Group Benefits members leaving their employer and seeking to convert insurance policies
Provide phone consultations by reviewing insurance options and recommending needs-aligned solutions
Build expertise in Sun Life’s insurance products
Fulfill strategic priorities including multi-product selling and partnering with Sun Life’s Career Sales Force
Resolve customer problems by researching answers, implementing solutions, and escalating unresolved issues
Meet Quality Assurance requirements and key performance metrics
Contribute to the Rollover Protection sales target by meeting or exceeding individual count and premium targets
Report to the Sales Manager, Client Solutions
Requirements
Bilingualism in French and English, both oral and written, required
Valid and active Life Insurance License (LLQP/PQAP)
Minimum 2 years of related sales and/or service experience
Sales experience preferred
Interpersonal, written, and oral communication skills
Listening skills and ability to ask probing questions, understand concerns, and overcome objections
Ability to manage multiple priorities and adapt to change in a fast-paced business environment
Professional and friendly attitude
Ability to quickly develop rapport with customers over the phone
Strong influencing and closing skills
Ability to learn and navigate new software quickly
Benefits
Competitive Base Salary with the potential to earn up to 20% to 30% extra income
Comprehensive benefits package including medical, dental, life, and disability insurance
Stock purchase plan
3 week paid vacation
Tuition assistance
Licensing fees covered
Continuous education committed to personal growth and development
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