Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- Expansion Account Executive expanding SurveyMonkey’s AI-powered survey and insights platform within existing enterprise accounts. Driving full-cycle SaaS sales, strategic presentations, and complex MEDDPICC deal cycles.
Responsibilities
- Act as a strategic partner to existing customers and help them realize the potential of SurveyMonkey’s AI-powered insights platform
- Execute full-cycle sales strategies by identifying, prospecting, and closing expansion opportunities within an existing book of business
- Exceed revenue targets
- Partner with Customer Success teams to map organizational hierarchies and navigate new departments
- Position SurveyMonkey’s enterprise suite to new buyers
- Deliver consultative, solution-based presentations aligned with customer needs and measurable business outcomes
- Manage complex deal cycles using the MEDDPICC framework
- Ensure accurate forecasting, stakeholder alignment, and consistent pipeline health
- Use Salesforce, Gong, and Outreach to analyze deal insights and optimize outreach
- Drive continuous process improvement using feedback and industry trends
- Report directly to the Sales Manager
Requirements
- 2+ years of full-cycle B2B sales experience
- Proven track record of meeting or exceeding quotas in a SaaS or professional services environment
- Experience in account expansion or territory management
- Experience navigating large organizations and building relationships with new internal stakeholders
- Proficiency in sales qualification frameworks such as MEDDPICC, Sandler, or Challenger
- Technical expertise in CRM and sales engagement tools, specifically Salesforce and Gong
- Proactive adoption of AI productivity tools
- Experience building business cases and Mutual Action Plans (MAPs)
- Must reside in one of the registered hiring locations: Ontario or Alberta
- Legally entitled to work in Canada
- Must address current or future Canadian employment visa sponsorship requirements
Benefits
- Bonuses may be offered as part of the total compensation package
- Medical, dental, vision, life, and disability insurance
- RRSP matching
- Flexible spending & health savings account
- Paid holidays
- Paid time off
- Employee assistance program
- Flexible, hybrid work environment
- CHOICE Fund programs
- Career growth opportunities
- In-person collaboration and thoughtfully designed offices
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