Business Management Specialist, Workforce & Planning

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About the role

  • Business Mgmt Specialist overseeing third-party workforce in Business Banking, Wealth, and TD Insurance. Managing planning, governance, and financial control of external workforce.

Responsibilities

  • Own how third-party workforce is planned, governed, and executed across Business Banking, Wealth and TD Insurance
  • Operate at the center of business demand, delivery execution, and financial control
  • Ensure external workforce is deployed intentionally, not reactively
  • Establish demand controls to ensure workforce requests are justified, prioritized, and aligned to financial guardrails and strategic initiatives
  • Monitor variances and proactively address risks to budget and targets for third-party workforce
  • Ensure adherence to governance standards across workforce planning and vendor engagement
  • Define and track performance measures for third-party workforce
  • Build reporting that enables decision-making across demand, spend, and performance

Requirements

  • Experience managing or supporting third-party workforce, vendor models, or resource planning in a complex environment
  • Strong financial acumen (forecasting, budgeting, variance management) tied to workforce decisions
  • Proven ability to challenge demand, influence leaders, and drive disciplined decision-making
  • Advanced Excel skills and experience building practical, decision-focused reporting (Power BI or similar)
  • Experience using tools like Power Apps to improve workflows (pragmatic, not over-engineered)
  • High attention to detail with strong operational judgment
  • Comfort working in ambiguity and building structure from the ground up.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Banking benefits and discounts
  • Career development and reward programs

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$96,900 - CA$136,800 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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