Customer Service Manager leading teams, KPIs, and order - to - cash improvements. Supporting Prollenium’s Canadian medical - device and dermal - filler operations.
About the role
- TD Auto Finance intern rotating across sales, marketing, communications, and operations. Supporting dealer relationships, customer experience, reporting, campaigns, and income verification.
Responsibilities
- Rotate across Sales, Marketing, Communications, and Operations at TD Auto Finance
- Assist Sales with reporting, data analysis, dealer-facing materials, communications, presentations, and tracking tools
- Participate in sales initiatives and special projects
- Support marketing campaigns, promotions, internal communications, content creation, campaign tracking, and performance reporting
- Collaborate with cross-functional teams to align messaging
- Support the Income Verification team with documentation review, process tracking, data entry, quality checks, and reporting
- Gain exposure to credit and risk-related processes within auto finance
- Assist with internal and external communications initiatives
- Draft, edit, and organize communications content
- Maintain shared resources, templates, communication logs, and accurate documentation
- Participate in team meetings, training sessions, and project updates
- Follow established processes and TD policies, procedures, and confidentiality standards
Requirements
- Currently enrolled in a post-secondary program at the Automotive Business School of Canada
- Must intend to return to school at the start of the work term
- Prior internship, co-op, or part-time work experience is an asset but not required
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office (Excel, PowerPoint, Word)
- Experience with data analysis tools is an asset
- Detail-oriented with strong follow-through
- Ability to work independently and collaboratively in a team environment
- Comfortable managing multiple tasks across different functional areas
- Applications must include a transcript, cover letter of one letter-sized page or less, and a resume of maximum 2 pages
- Must reside in Canada, as TD requires employees to reside in the country where the role is located
Benefits
- World class training
- Leadership talks with key Leaders
- Lunch and Learns on Innovation, Diversity and Inclusion, and Personal Branding
- Online learning platform
- Mentoring programs
- Regular career, development, and performance conversations
- In-person training and onboarding sessions
- Competitive benefits plan
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Reward and recognition programs
- Accessibility accommodations during recruitment/interviews
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual representative supporting English - and French - speaking customers for Prollenium's medical aesthetics products. Processing orders, managing accounts, and resolving issues in a hybrid Richmond Hill role.
German - speaking freelance customer service for TRETMANN’s innovative sports equipment. Handling written Amazon and email support plus incoming calls remotely.
Remote Customer Service Representative supporting online loan applications and funds transfers. Answering customer calls for Propel, a fintech company expanding credit access through AI.
Customer Service Team Lead managing escalations, quality, schedules, and CSR support. Delivering customer experience solutions for pharmaceutical, healthcare, food, and consumer brands.
Enterprise Sales Support Specialist supporting Softchoice’s cloud, AI, software, and digital workplace solutions. Managing quotes, annuity business, contracts, vendors, and customer relationships.
Cisco Customer Experience Consultant designing and deploying customer network solutions. Automating operations with Python and Ansible while leading technical delivery projects.
Remote bilingual customer service representative supporting Propel's fintech customers with loan applications and fund transfers. Handling calls, verification, questions, and escalations in English and Spanish.
Remote Customer Service Representative assisting Propel customers with online loan applications and funds transfers. Handling calls, verification, and customer support for a fintech platform expanding credit access.
Delivery and Support Specialist resolving complex customer and SaaS issues for Genetec. Escalating cases, troubleshooting systems, and supporting international clients.