Creative Operations Manager orchestrating resourcing and integrated delivery for GALE, a business agency. Managing creative capacity, staffing, production traffic, and client - facing project execution.
About the role
- Senior infrastructure analyst supporting Cisco UCS and VMware virtualization at TD, a global financial institution. Maintaining secure, stable enterprise infrastructure and resolving complex technical issues.
Responsibilities
- Support Cisco UCS infrastructure and VMware virtualization environments
- Ensure solutions meet business client and stakeholder needs while adhering to bank technology and quality standards
- Maintain understanding of business and technology directions, developments, and industry trends
- Oversee solution design, development, and implementation with application leads and architects
- Act as escalation point for unresolved VMware virtualization and hardware technical issues
- Collaborate with vendors, consultants, and other Technology Solutions areas to develop solutions
- Create and maintain virtual infrastructure documentation for project assignments
- Communicate and resolve or escalate issues accurately and on time
- Monitor service delivery against commitments and prioritize work activities
- Follow documented operational procedures with minimal guidance
- Analyze operational processes and identify continuous improvement opportunities
- Maintain virtual infrastructure and ensure security and patch compliance
- Monitor supported environments using VMware Aria Operations, Dynatrace, and Intersight
- Ensure platform performance and stability
Requirements
- VMware Certified Professional (VCP) certification in vSphere 8.x or VMware Cloud Foundation
- Post-secondary degree or diploma in Computer Science, Information Technology, or a related field
- Familiarity with remediation of software and hardware break/fix on Cisco Data Center products
- Strong working knowledge of Cisco Data Center technologies, including Fabric Interconnects, UCS C-Series and B-Series servers, and blade chassis
- Expert knowledge of Cisco Data Center networking and storage technologies, including Cisco NX-OS, VLANs, trunking, Fibre Channel, VSANs, and physical connectivity architectures
- Expert knowledge of Cisco UCS hardware components, including rack servers, blade servers, Fabric Interconnects, and Fabric Extenders (FEX)
- Expertise in UCS Central, UCS Manager, and Cisco Intersight management platforms
- Experience designing and deploying service profiles and templates in UCS Central and Intersight
- 7-10+ years of experience administering enterprise VMware environments
- Working experience and knowledge of NSX software-defined networking environments
- Experience supporting private and public cloud environments
- Advanced experience administering VMware vSAN environments
- Working knowledge of VMware Update Manager and/or VMware Lifecycle Manager
- Experience using VMware PowerCLI and PowerShell
- Expert troubleshooting skills for complex VMware infrastructure issues and Windows/Linux virtual machine problems
- In-depth knowledge of VMware Distributed Virtual Switches, DRS, vMotion, vSphere HA, host clusters, datastore clusters, enterprise networking, and failover clustering
- Advanced experience with VMware Aria Operations, Aria Operations for Logs, and Aria Operations for Networks
- Familiarity with VMware Aria Automation services and deployments
- Understanding of Microsoft Active Directory and security policies (GPO)
- Familiarity with VMware Site Recovery Manager and disaster recovery planning/management
- Strong understanding of SAN technologies, including enterprise storage platforms such as Hitachi Vantara
- Ability to prioritize competing demands and work independently and within cross-functional teams
- Highly organized, detail-oriented, and process-driven
- Strong written, verbal, and stakeholder communication skills
- Familiarity with ITIL best practices and ServiceNow
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations
- Training programs
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations during the interview process
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