Senior Manager, Tech Delivery / Partner Management

Posted 2 weeks ago

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About the role

  • TD Product Owner leading Enterprise Customer MDM/C360 delivery for a major North American bank. Defining data requirements, operating models, backlogs, and validation plans.

Responsibilities

  • Ensure a development team creates organizational value through customer-focused product increments
  • Align with Product Owners and senior management to follow the product vision
  • Create and maintain a prioritized product backlog
  • Manage delivery blockers and continuously assess customer feedback
  • Maximize product and delivery-process value and drive continuous improvement
  • Promote Agile principles of transparency, collaboration, and engagement
  • Lead or provide expertise to Product Owners, Business System Analysts, Data Analysts, and Specialists
  • Define requirements for Enterprise Customer MDM/C360
  • Execute implementation of modern, performant, operational, and analytical enterprise MDM
  • Partner with lines of business, enterprise functions, Enterprise Data Management Office, and 1B teams
  • Identify opportunities to enhance productivity, effectiveness, and operational efficiency
  • Communicate changes and help drive decisions for the enterprise customer master platform
  • Translate business requirements into Features, Epics, and Stories for team execution
  • Document and communicate functional data models
  • Develop and execute validation plans, functional testing, and user acceptance validation
  • Define operating models and data stewardship for lines of business within MDM

Requirements

  • Experience defining and managing detailed requirements, operating models, Features, Epics, and user stories for Enterprise MDM/C360 platforms
  • Experience partnering with multiple lines of business and enterprise functions on customer profile requirements
  • Knowledge of leading-edge technology trends
  • Experience with Data Quality, Match and Merge concepts and data analysis
  • Knowledge of the banking space, especially the customer data domain
  • Experience working in the Master Data Management (MDM) space
  • Ability to communicate change effectively and drive enterprise decision-making
  • Ability to translate business requirements into Features, Epics, and Stories
  • Ability to validate application requirements against business processes, project scope, and integration architecture
  • Experience developing functional data models aligned with business processes and objectives
  • Experience eliciting, analyzing, and documenting business requirements for data implementation projects
  • Experience developing and executing validation plans, functional testing, and validation against user acceptance criteria
  • Ability to define operating models and data stewardship processes within MDM
  • Ability to work autonomously as a senior/lead and coach or educate others

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Banking benefits and discounts
  • Career development
  • Reward and recognition programs
  • Regular development conversations
  • Training programs
  • Online learning platform
  • Mentoring programs
  • Training and onboarding sessions
  • Accommodation support during the interview process

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$115,600 - CA$163,200 per year

Degree requirement

No Education Requirement

Location requirements

HybridTorontoCanada

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