Senior IT Manager leading AI - first operations, identity, endpoint management, and zero - trust access at Zapier, an automation platform. Building a globally distributed IT organization supporting enterprise growth and remote employees.
About the role
- Power BI administrator securing and governing TD’s enterprise analytics platform. Managing Premium capacities, access, refreshes, automation, and compliance for a major North American bank.
Responsibilities
- Architect, configure, and maintain Power BI Premium capacities, including workload settings, refresh optimization, and performance monitoring
- Manage Power BI Premium capacities and assign workspaces, including workspace and group management
- Administer and maintain the Power BI service, including service, gateway, workspaces, dataflows, and apps
- Configure and enforce tenant-level settings, policies, and best practices through the Power BI Admin Portal
- Manage user access, permissions, and licensing
- Apply row-level security and restrict sharing, publishing, exporting, and printing
- Support compliance, auditing, data privacy, and data classification
- Integrate security with LDAP, AD, Azure AD, SAML, and other identity providers
- Enable CI/CD deployment pipelines and manage workspace governance
- Monitor data refresh schedules and troubleshoot performance and connectivity issues
- Serve as first line of defense when reports fail to refresh or access is denied
- Apply best practices for import versus direct connectivity, dataset reuse, and file-size management
- Use PowerShell/CMD scripting for automation
Requirements
- Undergraduate degree or Technical Certificate
- Graduate degree preferred
- 7+ years of relevant experience
- Deep expertise in Power BI Service administration and Premium capacity management
- Strong Azure and Microsoft ecosystem experience
- PowerShell scripting for automation and governance
- Understanding of DAX, semantic models, and data architecture
- Fabric/Databricks experience is a plus for enterprise environments
- Strong communication skills and ability to explain technical policies to non-technical business users
Benefits
- Temporarily eligible for a pay premium above the posted salary range, reassessed annually
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations with a manager
- Access to an online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations during the interview process
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