Technical Specialist – IT Support

Posted 5 days ago

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About the role

  • Spécialiste support informatique chez TEHORA, firme québécoise de services techniques et gestion de projets. Soutien aux utilisateurs, équipements, logiciels et serveurs Windows en mode hybride.

Responsibilities

  • Respond to technical support requests remotely and on site
  • Prepare and install IT equipment
  • Provide user support
  • Conduct scheduled client visits
  • Diagnose and resolve hardware and software issues
  • Participate in the basic administration of Windows servers
  • Document service interventions and follow up on incidents

Requirements

  • Minimum of five (5) years of experience providing IT support to users
  • Experience working in environments with more than 100 users
  • Experience with Windows operating systems and Microsoft applications
  • CompTIA A+, Microsoft MCP, or equivalent certification is an asset
  • Own a vehicle and hold a valid driver’s licence

Benefits

  • Remote work and flexibility to accommodate your family commitments
  • An entrepreneurial culture that fosters creativity and innovation
  • Flexible hours (depending on the type of employment contract)
  • Leave for illness and family events
  • Appropriate IT equipment and tools
  • A rewarding and motivating work environment
  • Social and environmental initiatives
  • Workplace learning program
  • Career development opportunities

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridSaguenayCanada

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