Spécialiste support informatique chez TEHORA, firme québécoise de services techniques et gestion de projets. Soutien aux utilisateurs, équipements, logiciels et serveurs Windows en mode hybride.
Responsibilities
Respond to technical support requests remotely and on site
Prepare and install IT equipment
Provide user support
Conduct scheduled client visits
Diagnose and resolve hardware and software issues
Participate in the basic administration of Windows servers
Document service interventions and follow up on incidents
Requirements
Minimum of five (5) years of experience providing IT support to users
Experience working in environments with more than 100 users
Experience with Windows operating systems and Microsoft applications
CompTIA A+, Microsoft MCP, or equivalent certification is an asset
Own a vehicle and hold a valid driver’s licence
Benefits
Remote work and flexibility to accommodate your family commitments
An entrepreneurial culture that fosters creativity and innovation
Flexible hours (depending on the type of employment contract)
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