Senior SOC Training Technologist

Posted 4 hours ago

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About the role

  • Training Coordinator managing training programs and documentation for satellite operations. Supporting technical and operational teams to ensure effective training delivery and documentation standards.

Responsibilities

  • Designs, implements, and maintains training programs that support technical operations, safe operations, compliance, and new system onboarding.
  • Schedules and facilitates training sessions across SatOps teams, ensuring alignment with operational needs and project timelines.
  • Maintains training records, certification status, and competency matrices to ensure staff readiness for mission‑critical operations.
  • Consolidates vendor training packages for reuse/representation for future training sessions.
  • Oversees creation, revision, and organization of technical documentation, Operations Procedures, work instructions, and knowledge‑base materials.
  • Ensures training and documentation meet Telesat’s quality standards and support compliance with regulatory and industry requirements.
  • Work closely with engineering, operations, HR, and safety teams to ensure training content and documentation remain accurate and up to date.
  • Identifies opportunities to enhance training effectiveness, documentation clarity, and knowledge‑sharing processes.
  • Organizes training sessions; including facilities, attendees, trainers, logistics, etc.

Requirements

  • Diploma or degree in education, communications, technical operations, or equivalent in a related field;
  • 3+ years in training coordination, documentation management, or technical operations support;
  • Familiarity with space segment operations, telecommunications, aerospace, or other high‑reliability technical environments is an asset;
  • Experience with document control systems, LMS platforms, Jama, Sharepoint and collaboration tools, is an asset;
  • Strong communication and interpersonal abilities both verbal and written.
  • Excellent organizational and leadership skills and fine attention to detail;
  • Experience in documentation and records administration.

Benefits

  • Accommodations during the interview process
  • Equal opportunity employer

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridOttawaCanada

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