Collections Account Manager collecting outstanding commercial and consumer balances for RB Global’s equipment marketplace. Prioritizing accounts, negotiating payment plans, reducing defaults, and reporting work - queue results.
About the role
- Account Manager selling TELUS telecommunications, cloud and technology solutions to Toronto commercial clients. Managing customer relationships, proposals, negotiations and revenue growth.
Responsibilities
- Own customer relationships, territories and account strategies
- Grow and maintain revenue and develop new business opportunities with commercial customers
- Champion TELUS within customer organizations while advocating internally for them
- Partner with specialty sales and technical pre-sales teams and involve executive leaders as needed
- Prepare professional proposals for senior managers and C-Suite decision makers
- Communicate TELUS solutions and value propositions addressing customer business problems
- Negotiate contracts, initiate orders and pursue new business
- Provide feedback to marketing and sales on business challenges, opportunities and competitive insights
- Create, manage and close a funnel of opportunities and sales operations using Salesforce
Requirements
- Approximately 5 years of direct sales experience using formal sales methodologies
- Knowledge of the broader telecommunications and emerging technology marketplace
- Experience in complex solution environments
- Business and technical acumen
- Understanding of technologies, products, services and resources
- Proven track record of fostering strong, trust-based customer relationships
- Strong customer understanding and responsiveness
- Analytical skills to prioritize and make fact-based decisions
- Negotiation skills
- Valid driver's license
- Willingness to travel as required
Benefits
- Opportunity to obtain Sales Academy certifications (Foundational, Practitioner, and Mastery)
- Vendor certifications such as AWS and Microsoft in AI and Cloud
- Visibility with TELUS’ senior leadership teams
- Key role in transforming TELUS’ Enterprise strategy
- Opportunity to work with a passionate team
- Optional stock purchase plan
- Diverse and inclusive team culture
- Career development opportunities
- Flexible Total Rewards benefit plan
- Direct Contribution Pension
- Flexible work styles
- Competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities
- Career growth and learning & development opportunities
- Flexibility to work in-office, virtually or a combination of both
- Flexible workplace culture allowing remote or office work according to preferences and job requirements
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