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Sr. Solutions Architect – Treasury Payments
LinkedIn Recruiter Post
Sr. Solutions Architect for treasury payments at a financial institution. Lead technical solutions, work with AI/Cloud tech, and collaborate across teams on payment systems.
About the role
- Client Support Specialist assisting business clients with inquiries and troubleshooting. Working in a call center environment, providing world-class customer support for TELUS.
Responsibilities
- Provide world-class support to business clients in a call center environment
- Use provided documentation and training to support: Desktop computers, Applications (custom and standard), Network connections, Mobile devices, Telephony systems
- Act as a liaison between the client and other support teams to ensure timely resolution of client issues
Requirements
- Fluency in both official languages (spoken and written)
- Ability to follow documented processes and ask necessary questions directly related to the client's products and services
- Document all steps taken in the ticket log
- Excellent communication skills
Benefits
- Flexible work arrangements
- Wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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