Senior UX Strategist leading generative and evaluative research for Multiplayer’s human - centered product design consultancy. Translating user insights into actionable product direction and business impact.
About the role
- Lead product designer shaping AI-integrated news experiences across The Globe and Mail’s website and mobile apps. Driving research, design systems, product strategy, and cross-functional delivery.
Responsibilities
- Design customer-centric digital experiences for The Globe and Mail’s website and iOS/Android apps
- Establish a design vision for the product program area
- Conduct research, develop interface concepts and prototypes, and create UI elements
- Elevate the user experience across digital products
- Collaborate with and mentor other designers
- Conduct user research and feedback sessions to validate user problems and design solutions
- Collaborate with product managers, engineers, Editorial and Business stakeholders from discovery through delivery
- Contribute to the design system for consistency across platforms and products
- Contribute to product strategy
- Evangelize the impact of work and learning across the organization
Requirements
- 8+ years of experience designing digital products
- Passion for user experience and design thinking
- Desire to innovate within the news, content publishing and media industry
- Demonstrable conceptual thinking and clarity in oral communication and documentation
- Orientation to detail and ability to work quickly at all stages of the design cycle
- Ability to create prototypes, wireframes, design specifications, finished front-end designs and design QA
- Experience crafting research studies, interviewing customers and reporting results to directors and executives
- Experience using and contributing to design systems
- Extensive experience using AI prototyping, Figma, Miro, Microsoft Office and Google Docs
- Experience working with data and metrics
- Proven ability to translate qualitative and quantitative improvements to the user experience
- Experience using AI to optimize workflow and process
- Experience leading workshops with team members and stakeholders
- Experience designing experiences that use AI and machine learning
- Basic front-end coding comprehension, including CSS and HTML
- Positive attitude that embraces diversity and inclusion
- Learning mindset
- Portfolio with case studies demonstrating problem framing, strategic initiative, innovation, design process, research, constraints, trade-offs, success criteria, outcomes, leadership, collaboration, design judgment and critical thinking
Benefits
- Flexible work arrangements
- Training and mentorship opportunities
- Competitive compensation
- Hybrid work environment
- Generous vacation
- Parental leave top-up
- Competitive health and dental benefits
- Defined Benefit pension plan
- Annual wellness subsidy
- On-site chiropractor and registered massage therapist
- Employee and family assistance program
- Free digital subscription to globeandmail.com
- 40% off other Globe products
- Education assistance for external training courses
- Lateral and upward advancement opportunities
- Formal and informal mentorship and collaborative peer-to-peer learning programs
- Internal and external training and development opportunities
- Accommodation for applicants with disabilities
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