Part-time remote Event Programmer maintaining accurate event listings for Ticketmaster, a live-event ticket marketplace. Supporting Canadian clients through data entry, quality assurance, and event programming.
Responsibilities
Meet and exceed Event Management service level agreements
Accurately input event data into Ticketmaster Host and identify and resolve event-related errors
Work with clients, promoters, marketing, accounting, customer service, event operations, support, and client support teams when creating events and distributing event information
Establish and develop relationships with assigned clients
Participate in on-call rotation, providing after-hours, weekend, and holiday client support
Perform other duties assigned by the Senior Event Specialist, EM Manager, or Regional Director of Event Management
Collect, review, input, and verify accurate data in Ticketmaster’s proprietary Host programming system
Follow procedural best practices and established standards and verify programming output
Requirements
Must be able to accommodate a flexible schedule including some weekends, evenings, and holidays
Computer literacy with excellent data entry skills
Service-oriented with strong organizational and communication skills
Ability to successfully handle multiple priorities
Creativity, latitude, and problem-solving ability
Overall awareness of the entertainment business
Excellent written and oral communication skills, good organizational skills, and attention to detail
High level of proficiency in English, both verbal and written
Working knowledge of French is encouraged but not required
1–2 years’ experience with Ticketmaster systems such as Host is an asset
Box Office experience is an asset
Benefits
Part-time schedule of up to 20 hours per week
Remote work arrangement
Flexible schedule accommodating weekends, evenings, and holidays
Professional and personal development opportunities
Reasonable accommodations for qualified individuals with disabilities
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