Delivery Director leading Valiantys’ North American consulting and managed services operations. Scaling delivery standards, teams, client outcomes, and AI - enabled service workflows.
About the role
- Director of Talent building an AI-forward recruiting program for Top Down’s SaaS and MSP portfolio. Leading full-cycle searches and talent strategy from Vancouver.
Responsibilities
- Design and own Top Down’s recruiting program across its portfolio, including playbooks, processes, tooling, and standards
- Lead full-cycle recruiting for go-to-market, technical, and operational roles across multiple portfolio companies
- Manage intake, sourcing, assessment, offer strategy, and closing
- Build lasting relationships across the SaaS and MSP ecosystem
- Partner with founders, executives, and hiring managers on role scoping, interviewer coaching, hiring standards, and search momentum
- Build pipelines and processes that deliver exceptional talent quickly without sacrificing quality
- Apply AI to sourcing, research, personalized outreach, screening, and workflow automation while preserving human connection
- Own and improve the candidate experience across every touchpoint
Requirements
- 7+ years of full-cycle recruiting experience
- Track record of landing hard-to-find talent in competitive markets
- Agency recruiting experience, including pace, rigor, and business development
- In-house recruiting partnership experience with hiring managers and business leaders
- Ability to build a talent program, systems, and scalable processes from scratch
- Strong relationship-building and networking capabilities
- Ability to work across multiple companies, stages, and skill sets
- Current use of AI for recruiting and a clear perspective on appropriate AI applications versus human interaction
- Ability to work autonomously and remain accountable for outcomes
- Sound judgment and discretion when handling sensitive information, offers, and people dynamics
- Experience within or recruiting for SaaS, MSP, or broader B2B technology companies is a nice-to-have
- Venture capital, private equity, or multi-company portfolio experience is a nice-to-have
- Experience establishing or maturing a talent function is a nice-to-have
- Familiarity with modern ATS platforms and AI recruiting tools is a nice-to-have
Benefits
- In-office collaboration with real flexibility
- Ownership and autonomy from day one
- Direct line to leadership
- Agency-style variety across multiple companies, industries, and stages
- In-house depth, trust, and impact
- Front-row seat in venture capital
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