Head of Product owning Mercury’s business banking strategy, product portfolio, and P&L. Leading product teams while scaling payments, deposits, AI experiences, and financial infrastructure.
About the role
- Senior product manager leading Canadian income and employment verification products at TransUnion. Owning VOIE strategy, roadmap, compliance, APIs, and lifecycle delivery.
Responsibilities
- Lead the strategy, roadmap, and delivery of Income and Employment Verification (VOIE) products in Canada
- Own the end-to-end product lifecycle from discovery and compliance-by-design through launch, iteration, and scale
- Define multi-year product vision and success metrics aligned to business outcomes
- Build and manage prioritized roadmaps balancing customer value, regulatory constraints, data supply, and technical feasibility
- Lead market assessments for new verticals and channels
- Drive structured discovery with customers, developers, and partners
- Own the end-to-end user journey
- Establish and validate hypotheses through experiments, Voice of Customer, usability tests, and A/B tests
- Translate insights into clear product requirements
- Partner with technology and operations to source, normalize, and enrich payroll and HCM data
- Define data quality thresholds and service-level agreements
- Oversee API design, developer tools, and developer experience
- Implement monitoring and analytics for coverage, match rates, pass rates, fallbacks, and compliance requirements
- Define pricing and packaging strategies, including usage-based and bundled offerings
- Enable Sales, Partnerships, and Customer Success with value propositions, collateral, and pilot programs
- Define launch criteria, readiness plans, and rollout strategies across use cases and customer segments
- Produce product documentation, support a healthy backlog, and manage scope and prioritization
- Support cross-functional teams through agile processes, align stakeholders, and escalate blockers
- Measure performance against KPIs and drive continuous improvement through data-driven iteration
- Report to the VP, Credit Risk Product Management
Requirements
- Bachelor’s degree required
- MBA preferred
- 7-10+ years of Product Management experience in VOIE (Verification of Income & Employment), credit reporting, financial services, building data, and/or compliance-heavy product
- Experience shipping products handling sensitive data with strong privacy, security, and regulatory requirements
- Fluency in experimentation, analytics, and metric design, including conversion funnels, cohort analysis, and A/B testing
- Deep experience with agile product methodologies and structured product development life cycles (PDLC)
- Strong understanding of the Canadian credit ecosystem
- Technical acumen in APIs, data pipelines, identity resolution, monitoring/observability, and platform reliability
- Ability to lead, influence, and work autonomously
- Ability to manage multiple competing priorities in a fast-paced, dynamic environment
- Curious and customer focused
- Exceptional written and verbal communication skills, with the ability to translate complexity into clarity
- Strong collaboration across matrixed, cross-functional teams
Benefits
- Hybrid work arrangement with virtual and in-person work at an assigned TU office location a minimum of two days a week
- Work/life flexibility
- Resources to collaborate across the globe
- Professional development support and resources
- Accommodation available, including for applicants with disabilities, in accordance with applicable laws
- Variable compensation based on applicable company guidance and plan documents as well as performance
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