Account Director – Defence and Intel

Posted 2 weeks ago

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About the role

  • Account Director for Canada responsible for sales and implementation of blockchain intelligence in National Security agencies. Building relationships and driving revenue growth with Canadian federal agencies.

Responsibilities

  • Build and deepen relationships with current and net new key stakeholders across Canadian National Security agencies; identify mission priorities, budget holders, decision-makers, influencers, and procurement pathways
  • Lead the implementation of blockchain intelligence into customer workflows—often for the first time—developing a deep understanding of how customers apply TRM’s tooling and data and proactively identifying ways to increase mission impact
  • Own, plan, execute, and quarterback activities to nurture client relationships, including feedback loops, referrals, renewals, upsells, cross-sells, and expansions
  • Create and execute strategic territory plans to ensure revenue targets are met across key growth and retention metrics while identifying and pursuing new opportunities within Canada NatSec
  • Develop deep TRM product and vertical subject-matter expertise to elevate every stage of the sales process—from demonstrations to trials to advisory sessions to innovation workshops
  • Proactively gather and prioritize customer feedback and champion it internally within TRM
  • Develop a portfolio of strong referenceable customers who champion TRM, refer new prospects, and provide strategic product insight

Requirements

  • 8+ years of experience selling SaaS products into Canadian federal agencies, or 4+ years accompanied by deep domain expertise and mission knowledge within Canada’s National Security ecosystem
  • Strong knowledge of Canada’s National Security landscape (e.g., defence, intelligence, public safety, financial crime enforcement) and how agencies operate and procure technology
  • Experience navigating Canadian federal procurement processes and security requirements
  • Ability to obtain and maintain required Canadian security clearance
  • Strong customer-facing presentation and listening skills with the ability to establish credibility with senior government and security leaders
  • Familiarity with Anti-Money Laundering (AML) regulatory frameworks
  • Strong storytelling ability—able to understand customer mission needs and build compelling value propositions
  • Relationship-oriented (“farmer” mindset): energized by developing long-term client relationships, identifying new mission use cases, expanding within accounts, and closing complex deals
  • Adaptable: able to operate effectively in evolving policy, procurement, and mission environments
  • Autonomous: high ownership, strong execution, moves with urgency
  • Excellent communicator: able to distill complex technical concepts into clear, mission-aligned narratives
  • Collaborative: works effectively cross-functionally and with stakeholders at all levels
  • Experience with virtual assets, blockchain technology, and their use in financial networks is a plus.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional development opportunities

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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