Content Manager overseeing French children’s and youth television series for CBC/Radio - Canada. Guiding producers and creative teams across development and production.
About the role
- Content & Narrative Lead defining Trulioo’s story as a digital identity verification company. Building editorial, research, multimedia, and AI-enabled content systems.
Responsibilities
- Build and own Trulioo’s narrative across PR, thought leadership, and editorial content
- Develop category language around verified identity, verified risk, defensible decisioning, and systems of trust
- Own the website as a narrative-focused surface
- Turn company data on fraud patterns, identity risk, and verification trends into original research and benchmark reports
- Develop video and multimedia content with a consistent company voice
- Build systems for brand voice, tone, and messaging that can be used by the team and AI tools
- Establish feedback loops to measure content impact, AI search visibility, and audience persuasion
- Manage agency partners
- Hire, ramp, and direct a lean editorial team
- Build ideation, workflow, social listening, and content-engine agents
- Write and edit high-impact content personally
- Prepare executives and internal spokespeople for press and narrative-sensitive moments
- Identify whitespace and partner with the risk team on regulations, perspectives, and market analysis
- Collaborate with product and product marketing so launches carry the narrative forward
- Leverage AI and emerging technologies to improve productivity, decision-making, and work processes
Requirements
- Built an editorial voice from close to nothing rather than merely scaling an existing one
- Experience building AI agents that enable workflows and improve quality
- Practical experience judging where AI helps content and where it diminishes brand quality
- Willingness to ship work quickly and refine it publicly
- Preference for working with a small team and creating leverage
- Familiarity with regulatory, fintech, or compliance trade coverage
- Ability to understand content broadly across the organization
- Human-crafted cover letter required, including the requested perspectives on continuous identity verification
- Willingness to work from the Vancouver office three days per week on a hybrid model, or qualify for remote consideration
- Legal eligibility to work in Canada is requested in the application form
Benefits
- Health, dental, and vision coverage
- Retirement plans with company match
- Paid time off
- Parental leave
- Annual education & training stipend equivalent to $1,000 in local currency
- Flexible hybrid working environment
- Weekly lunches
- Quality coffee
- Regular social events
- Parent rooms at many locations
- On-site gyms at many locations
- Comfortable lounges
- Adaptable workstations
- Wellness workshops and events
- Complimentary Headspace subscription
- Employee Resource Groups
- Trust, autonomy, and professional and personal growth opportunities
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