Reservation Agent, Full-Time

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About the role

  • Reservation Agent supporting U-Haul's moving equipment reservations and customer service. Coordinating equipment distribution with field teams and dealerships for regional inventory needs.

Responsibilities

  • Assist with calls from and to customers
  • Support field team members and U-Haul dealerships with equipment and reservation management and placement
  • Direct incoming customers' equipment to areas based on customer demand and productivity status to help balance regional market inventory levels and meet future demand
  • Review reports supporting effective equipment placement, customer reservations, and contracts
  • Assist with the Company's U-Box portable storage product

Requirements

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking
  • Applicants must comply with U-Haul's applicable nicotine-product hiring policy

Benefits

  • Paid holidays, vacation, and sick days, if eligible
  • Career stability
  • Gym Reimbursement Program, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete Benefit Plan, if eligible
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan, if eligible
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

OnsiteEdmontonCanada

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