Community Manager managing daily social engagement for independent creative agency Rethink. Spotting real - time moments, escalating risks, and informing content calendars through community feedback.
About the role
- Virtual care coordinator supporting Michener Institute’s online healthcare community. Connecting professionals with employment, relocation resources, and rural Ontario employers.
Responsibilities
- Communicate directly with registrants to provide timely support, respond to inquiries, and guide them in accessing virtual community resources and opportunities
- Support the program’s objective to connect registrants with relevant resources, opportunities, and community supports
- Moderate and engage with registrants daily on the online platform to foster a welcoming, collaborative, and supportive community
- Develop and maintain relationships with healthcare employers, partners, and stakeholders to promote employment opportunities in Northern and rural communities
- Implement engagement strategies and social media-style content to increase participation, retention, and peer-to-peer interaction
- Monitor community activity and engagement metrics, identify trends, and recommend improvements
- Provide administrative, reporting, and coordination support for effective operation and continuous improvement of the virtual community platform
- Report to the Academic Program Manager, Centre for Community Health Education
Requirements
- Diploma or degree in Human Resources, Business Administration, Communications, Education, Health Administration or a related field, or an equivalent combination of education and experience
- Minimum of 3 to 5 years of experience in program coordination, community engagement, recruitment, human resources, or a related role
- Lived experience in Northern Ontario is highly preferred
- Demonstrated knowledge of recruitment, talent attraction, and workforce development strategies, preferably within the healthcare sector
- Experience managing online communities, social media platforms, or digital engagement tools, with proven success in building and sustaining participant engagement
- Experience providing client, learner, or stakeholder support in a virtual environment
- Exceptional written and verbal communication skills, with the ability to build relationships and engage effectively with healthcare professionals, employers, and community partners
- Proficiency with Microsoft Office Suite and experience using customer relationship management (CRM)
- Ability to work independently, exercise sound judgement, and adapt to evolving program needs and priorities
- Qualified applicants must submit a detailed resume and cover letter
Benefits
- Publicly funded, respectful, caring, and inclusive workplace
- Accessibility, diversity, and equal opportunity commitment
- Accommodation for applicants with disabilities during the recruitment process
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