Technical Program Manager leading cross - functional technology initiatives for Manulife, an international financial services provider. Coordinating delivery across engineering, product, operations, security, risk, and vendor teams.
About the role
- Technical Program Manager leading UiPath automation and custom solution delivery for enterprise clients. Managing cross-functional programs, stakeholders, risks, budgets and handover.
Responsibilities
- Develop detailed plans and monitor program, project and workstream lifecycles, including scope, change and release management
- Attend and record program/project meetings and collaborate with client RPA/Agentic COE and Services PMO
- Ensure services are delivered and automations align with client strategic objectives
- Manage timecard and milestone completion sign-offs and initiate invoicing
- Own the lifecycle of RPA/Agentic and custom solutions and programs from presales through handover
- Manage client and internal stakeholders; track and mitigate risks, dependencies and issues
- Ensure documentation and deliverables meet UiPath standards and quality expectations
- Conduct internal and client-facing status meetings and report on progress, billings, resource utilization, service credits and costs
- Provide weekly status summaries and escalate issues to management as needed
- Drive client references and document case studies, including new UiPath use cases
- Collaborate with Account Executives, Customer Success and Sales Engineering teams
Requirements
- 5+ years of experience in client-facing technology projects, including a previous program or delivery management role focused on software development and systems integration
- Experience leading multiple customer-facing projects or programs simultaneously
- Experience with agile, waterfall, SDLC, hybrid methodologies and continuous integration
- High attention to detail and ability to manage multiple competing and conflicting priorities
- PMP, PRINCE2, Project+, or similar project management certification
- Experience building processes, program/project management and release schedules on a global scale in a fast-paced, dynamic environment
- Strong analytical and quantitative skills; ability to use data and metrics to support assumptions, recommendations and decisions
- Excellent English written and verbal communication skills
Benefits
- Flexibility in when and where work gets done, depending on business and role needs
- Reasonable accommodations for candidates on request
- Equal-opportunity and inclusive workplace
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Program Manager owning Caseware's AI roadmap and cross - functional launches. Driving predictable delivery for Canada's audit and accounting software company.
Technical Program Manager running engineering cadence, intake, governance, and organizational readiness at Zapier. Supporting an all - remote automation platform’s engineering teams.
Staff Technical Program Manager taking Webflow’s AI - native products from prototype to general availability. Building scalable execution systems across engineering, product, design, and go - to - market.
Technical Program Manager leading SaaS migrations, development, and backlogs for enterprise MarTech clients. Bridging client needs with technical delivery across Adobe and Salesforce ecosystems.
Accounting Technical Program Manager serving enterprise customers on Guesty’s hospitality accounting platform. Optimizing accounting workflows, month - end processes, product adoption, and roadmap feedback.
Technical Program Manager turning ML, engineering, and product priorities into executable programs. Coordinating releases and risks at Bree, a Canadian consumer finance platform.
Technical Program Manager managing data migration scheduling, capacity planning, and go - live readiness. Improving PointClickCare’s healthcare software delivery through AI and automation.
Technical Program Manager owning enterprise integration plans for Sardine’s financial - crime risk platform. Coordinating clients, Engineering, Product, and Integrations through delivery and reporting.
Senior Technical Program Manager leading hardware, software, and operations programs at Miovision, an intelligent transportation technology company. Driving integrated product launches from planning through customer adoption.