Retail Shift Leader overseeing daily operations, staff, sales, customer service, and inventory at High Tide’s Canna Cabana cannabis store.
About the role
- Senior Certification Specialist processing VA educational benefits and student enrollments for University of Maryland Global Campus. Ensuring compliance with Department of Veterans Affairs certification requirements.
Responsibilities
- Review student records and monitor student enrollments
- Process enrollments in PeopleSoft and the VA’s Enrollment Manager system
- Remain compliant with Department of Veterans Affairs rules and regulations
- Liaise with advising operations, Office of Financial Solutions, and other UMGC departments to resolve escalated certification questions and concerns
- Assist students with Department of Veterans Affairs issues related to VA educational benefits
- Liaise with overseas points of contact to process enrollment certifications
- Adhere to SAA and VA regulations and VCO office protocols
- Provide students, prospective students, and UMGC staff with general information about VA educational benefits
- Act as first point of contact for student escalations
- Develop and maintain job aids and internal training materials
- Perform other duties as assigned
Requirements
- Bachelor’s degree from an accredited institution of higher learning
- Two (2) years of experience working at an institution of higher learning, preferably in a college Veterans Affairs Office or Student Advising
- Experience in PeopleSoft and Enrollment Manager preferred
- Knowledge and experience with Microsoft Office Suite
- Cover letter and resume required
Benefits
- 22 days of paid vacation
- 15 days of sick leave
- 3 personal days
- 16 paid holidays (17 during general election years)
- Health care, medical with vision, dental, and prescription plans for individuals and families
- Term Life Insurance
- Accidental Death and Dismemberment Insurance
- Long-Term Disability Insurance
- Retirement stipend equal to 7.25 percent of base salary for Contingent II employees
- Supplemental retirement accounts and plans including 401(k), 403(b), 457(b), and Roth options
- Tuition Remission at UMGC or University of Maryland College Park
- Spouses and dependent children eligible for undergraduate tuition remission after two years of service
- Reasonable workplace accommodations
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