Senior Paid Social Marketing Manager scaling profitable acquisition for Upstart’s Personal Loans business. Owning social campaigns, creative testing, audience strategy, analytics, and media budgets.
Responsibilities
Own and optimize paid social and video acquisition for Personal Loans
Manage campaign strategy, setup, bidding, budgets, pacing, and performance across key platforms
Establish channel strategy and manage execution with the media agency
Evaluate agency recommendations and maintain accountability to volume, CAC, and profitability goals
Make media investment and optimization decisions using performance data
Develop and execute creative strategy with Creative and agency teams
Build testing frameworks, messaging hypotheses, format strategies, production priorities, and creative performance analysis
Build and refine prospecting, retargeting, customer-list, lookalike, and other audience strategies
Drive geo-list targeting and geographic experimentation with the analytics team
Design and analyze tests across audiences, creative, bidding, placements, geographies, and funnel experiences
Partner with Analytics, Product Marketing, Creative, Lifecycle, and Growth Product teams to improve the acquisition funnel from impression through funded loan
Manage and forecast significant media budgets while balancing growth, customer volume, and contribution economics
Requirements
7+ years of experience in performance marketing or digital media buying
Significant hands-on experience managing paid social and video campaigns
Proven experience owning and scaling paid social acquisition programs against CAC, CPA, ROI, revenue, or profitability goals
Expertise in paid social platforms, including campaign structure, bidding, budgeting, audience management, creative testing, and performance optimization
Experience partnering with external media agencies
Experience developing or executing paid media creative strategy
Strong analytical skills; ability to interpret channel and funnel data, design experiments, and make investment decisions in ambiguous environments
Experience using geographic targeting, geo experiments, customer lists, or audience segmentation to improve acquisition efficiency and measure incrementality
Preferred: experience in regulated or longer consideration-cycle verticals such as financial services, fintech, lending, insurance, or marketplaces
Preferred: experience launching and scaling new channels or products from zero to one
Preferred: experience working with product and engineering teams to improve landing pages, funnels, and on-site conversion
Ability to work within East/West Coast time zones
Benefits
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive medical, dental, vision, and wellness coverage/resources
Supplemental health coverage for Canada
Health Savings Account contributions for eligible plans (US only)
Life insurance and disability coverage
Paid time off, sick leave, and company holidays
Paid family and parental leave
Family-centered fertility, parenthood, and caregiving benefits
Employee Assistance Program offering mental health support and life-centered resources
Financial planning tools and financial concierge service (US only)
Annual wellness allowance
Annual productivity allowance for relevant tools and resources
Team events, all-company updates, and employee resource groups
Catered lunches and fully stocked micro-kitchens at offices
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