Own platform health, system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause resolution
Use SQL for data validation, rating engine auditing, and operational reporting
Collaborate with Engineering on mediated usage data received through systems such as DigitalRoute or Kafka
Maintain and optimize API-driven integrations between BillingPlatform, Salesforce, NetSuite, Stripe, and other systems
Partner with Accounting to align rating rules, revenue schedules, and general ledger mappings with ASC 606 and IFRS 15
Gather requirements from Accounting, Finance, Sales Ops, and Product teams and translate them into platform configuration
Maintain billing data continuity and manage subscription data updates or migrations
Support new pricing model launches, complex usage rating schemes, and financial system integrations
Take primary ownership of billing infrastructure from the implementation partner
Serve as the technical lead bridging Finance, Product, and Engineering
Requirements
Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms, such as Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform
Strong proficiency with SQL for querying and auditing billing data
Solid grasp of REST APIs, webhooks, and ETL workflows
Experience supporting complex SaaS or infrastructure pricing models, including PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing
Practical understanding of revenue recognition fundamentals, including ASC 606 / IFRS 15
Ability to bridge technical language and financial business logic while collaborating with engineering and accounting stakeholders
Methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases
Legally authorized to work in Australia, Canada, France, Germany, Spain, the United Kingdom, or the United States
Successful completion of a background check
Bonus: Experience with DigitalRoute mediation software or Kafka event-stream data intake
Bonus: Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics
Bonus: Background supporting system migrations from implementation partners into internal teams
Benefits
Flexible PTO
Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
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