IT Assistant intern troubleshooting networks, POS systems, kiosks, and store technology. Supporting High Tide’s integrated cannabis retail and e - commerce operations in Calgary.
About the role
- Education Assistant coordinating learner support, events, and program administration for the University of Toronto’s Department of Psychiatry. Supporting fellowships, subspecialty programs, reviews, and faculty development.
Responsibilities
- Provide detailed information to learners on program requirements, support learner needs, and track and monitor learner progress
- Act as the first point of contact for general enquiries and respond within the defined scope of the role
- Liaise with learners, faculty, and internal and external contacts to coordinate program activities, seminars, and workshops
- Coordinate meeting schedules, agendas, materials, action and follow-up items, and take and distribute meeting minutes
- Support internal and external program reviews by coordinating required materials and documentation
- Determine logistical details and activities for events and/or programming
- Handle sensitive and/or confidential information, update and maintain records, and generate reports
Requirements
- Advanced College Diploma (3 years) or an acceptable combination of education and experience
- Minimum two (2) years of experience supporting and coordinating education programs and projects
- Demonstrated experience providing frontline learner support, including serving as a first point of contact for enquiries and providing program information
- Demonstrated experience tracking and monitoring learners and checking completion of program requirements
- Demonstrated experience coordinating meetings, including schedules, agendas, materials, action and follow-up items, and taking meeting minutes
- Experience organizing and executing events both in person and virtually, including coordinating logistics
- Experience maintaining information in databases and digital platforms, updating program records, and generating reports
- Strong proficiency with MS Office and other common administrative tools and systems (e.g., shared mailboxes and calendars, Zoom)
- Strong written and verbal communication skills, with the ability to liaise effectively with learners, faculty, and internal and external contacts
- Excellent organizational and time-management skills, with demonstrated ability to prioritize activities and meet deadlines
- Ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment
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