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About the role

  • Onsite Christmas Kettle Coordinator supporting Salvation Army volunteers and securing donations. Managing Kettle locations, shifts, supplies, and donor interactions in St. Albert.

Responsibilities

  • Attend training/orientation on The Salvation Army and the Christmas Kettle Campaign
  • Support delivery of Kettles to zone locations before volunteers arrive
  • Ensure Kettle donations are delivered to a secure location after shifts
  • Communicate daily issues and supply deficiencies to the City/Assistant Coordinator
  • Orient and remind volunteers about proper Kettle handling and duties
  • Supervise, support, and assign Kettle Volunteers throughout the Campaign
  • Participate in recruiting new volunteers
  • Visit locations during shift changes and intermittently
  • Communicate daily with the ATL partner for effective transition
  • Submit timesheets and mileage reports accurately and weekly
  • Remain at the Kettle for the full shift until relieved, ensuring donation security
  • Respond to potential donors’ questions about Salvation Army ministries and programs
  • Collect donations and petty cash and keep donations secure
  • Perform other work-related duties as assigned

Requirements

  • Willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada
  • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
  • Some high school coursework; completion of high school is an asset
  • One year of related experience or working in customer service
  • Money handling experience is an asset
  • Valid driver’s license and a reliable vehicle required
  • Excellent communication and interpersonal skills
  • Enthusiastic team player
  • Able to lift 9 to 12 kgs (20–25 lbs)
  • Strong customer service skills and ability to work with people of all ages and abilities
  • Willingness to be flexible and work well under pressure with daily timelines and changing priorities
  • Ability to maintain strict confidentiality when handling donor, volunteer, and organizational information

Benefits

  • Fixed-term full-time position for the Christmas season
  • 35 hours per week
  • Reasonable accommodation upon request

Job title

Job type

Full Time

Experience level

Junior

Salary

CA$19 - CA$23 per hour

Degree requirement

No Education Requirement

Location requirements

OnsiteSt AlbertCanada

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