Onsite Christmas Kettle Coordinator supporting Salvation Army volunteers and securing donations. Managing Kettle locations, shifts, supplies, and donor interactions in St. Albert.
Responsibilities
Attend training/orientation on The Salvation Army and the Christmas Kettle Campaign
Support delivery of Kettles to zone locations before volunteers arrive
Ensure Kettle donations are delivered to a secure location after shifts
Communicate daily issues and supply deficiencies to the City/Assistant Coordinator
Orient and remind volunteers about proper Kettle handling and duties
Supervise, support, and assign Kettle Volunteers throughout the Campaign
Participate in recruiting new volunteers
Visit locations during shift changes and intermittently
Communicate daily with the ATL partner for effective transition
Submit timesheets and mileage reports accurately and weekly
Remain at the Kettle for the full shift until relieved, ensuring donation security
Respond to potential donors’ questions about Salvation Army ministries and programs
Collect donations and petty cash and keep donations secure
Perform other work-related duties as assigned
Requirements
Willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
Some high school coursework; completion of high school is an asset
One year of related experience or working in customer service
Money handling experience is an asset
Valid driver’s license and a reliable vehicle required
Excellent communication and interpersonal skills
Enthusiastic team player
Able to lift 9 to 12 kgs (20–25 lbs)
Strong customer service skills and ability to work with people of all ages and abilities
Willingness to be flexible and work well under pressure with daily timelines and changing priorities
Ability to maintain strict confidentiality when handling donor, volunteer, and organizational information
Benefits
Fixed-term full-time position for the Christmas season
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