Senior IT/Telecom Manager leading engineering teams and strategic technology initiatives for CBC/Radio - Canada, Canada’s public broadcaster. Managing infrastructure, projects, procurement and technical standards.
About the role
- Vantive supply-chain IT lead managing Kinaxis Rapid Response planning and reporting applications. Ensuring validated, compliant solutions through testing, maintenance, and technical support.
Responsibilities
- Own and manage supply chain planning and reporting applications throughout their lifecycle
- Ensure applications are designed, operated, maintained, and validated according to business and regulatory requirements
- Gather and analyze business needs, define requirements, and architect technical solutions
- Lead system testing execution and change management in regulated and non-regulated environments
- Oversee system maintenance, upgrades, defect tracking, issue triage, root cause analysis, and resolution
- Act as primary liaison between IT, business process owners, and external vendors
- Maintain functional requirements, design specifications, validation plans, and change control documentation
- Develop and execute test scripts, UAT scenarios, and validation plans
- Manage risk assessments, audits, and regulatory inspections related to system validation and compliance
- Collaborate with IT teams to develop and deploy configurable solutions in Rapid Response and other planning/reporting applications
- Coordinate with vendors and internal teams for system support and enhancements
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- 2+ years of hands-on experience building worksheets, dashboards, and alerts in Kinaxis Rapid Response
- Strong technical foundation in enterprise application support, configuration, and deployment
- Basic understanding of Java, .NET, and SQL
- Technical knowledge of SQL and data integration concepts including APIs, batch jobs, and ETL
- Strong knowledge of the Kinaxis platform
- Knowledge of AWS or Azure and cloud application deployment, configuration, and maintenance
- Familiarity with system integrations and web services/APIs
- Experience troubleshooting production issues
- Experience in regulated healthcare, pharma, or life sciences environments
- Understanding of CSV (Computer System Validation) and GxP requirements
- Knowledge of data modeling concepts including table structures, linkages, and configuration
- Ability to develop and execute test scripts, validation plans, and system documentation
- Kinaxis Author Level 1, Administrator Level 1, and Integration Level 1 certifications are nice to have
- Experience with AWS, Azure, or cloud-based environments is nice to have
- Basic project management experience with Agile, Waterfall, or hybrid methodologies is nice to have
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder management skills
Benefits
- Discretionary bonuses may be available
- Opportunities for growth and learning to advance your career
- Reasonable accommodations for individuals with disabilities during the application or interview process
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