Customer Account Manager growing strategic accounts for Versapay, which automates B2B accounts receivable and payments. Expanding adoption, leading commercial motions, and driving customer outcomes.
Responsibilities
Own and grow a portfolio of existing customers, including complex multi-entity accounts
Identify opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions
Partner with Customer Success Managers to develop coordinated account strategies and execute strategic account plans
Engage finance, accounting, and IT executives and PE-backed or holding-company stakeholders to understand priorities and transformation goals
Lead the commercial motion, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation
Sell top-down at the finance leadership level and, where relevant, at sponsor or holding-company level
Serve as the primary point of contact for sales-related activities throughout the expansion cycle
Track and forecast pipeline activities and provide reliable updates to management
Collaborate with Product, Marketing, Solutions Consulting, and Implementation
Act as a trusted advisor by teaching best practices, uncovering inefficiencies, and recommending tailored solutions
Requirements
7+ years of B2B SaaS sales experience, including ownership of complex, multi-entity or PE-backed accounts
Experience managing and growing existing accounts, with a strong focus on relationship building and client retention
Excellent communication, negotiation, and presentation skills
Ability to close complex, mid-market deals without executive sponsorship
Track record of success crushing sales quotas and closing deals with an average selling price of $50K+
Ability to sell digital transformation in the invoice-to-cash process
Challenger selling approach: lead with commercial insight, teach customers, tailor conversations, and control the sales process
Curious, confident, and enthusiastic; able to deeply understand customer problems
Ability to manage multiple moving pieces and coordinate internal teams
Process-oriented with excellent pipeline hygiene and accurate forecasting
Proficiency in CRM software such as Salesforce
Proficiency in Microsoft Office suite
Experience using Sales Engagement Platforms such as Salesloft, Outreach, or HVS
Senior Account Representative supporting Solventum’s Health Information Systems Business in Canada. Contributing to healthcare innovation while managing account responsibilities remotely.
Desjardins business account manager developing client relationships and selling financial products and services. Driving sales objectives, tailored solutions, negotiations, and business development across Québec.
Account Supervisor leading healthcare PR programs, client strategy, media relations, and account teams. Driving measurable communications results at Interdependence, an integrated marketing and communications firm.
Territory Manager launching EMPIRE’s Canadian Panjabi music market. Leading artist marketing, A&R, distribution, sales relationships, and campaign development from Toronto.
Enterprise partner marketing manager generating pipeline for Docebo’s AI - powered learning platform. Leading regulated - industry campaigns, ABM programs, and partner - driven field events.
Account Representative serving Coastal Community Credit Union members through contact - centre sales and financial services. Building relationships, resolving concerns, and matching members with lending, deposit, and investment products.
IT Client Relationship Manager coordinating client relationships, technical service delivery, incidents, reporting and billing. Supporting VC3’s managed IT services for municipalities and organizations across the United States and Canada.
TD small - business banking account manager growing client relationships and profitable business. Advising Canadian entrepreneurs through customized banking solutions and community prospecting.