Customer Account Manager, Strategic Accounts

Posted 7 hours ago

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About the role

  • Customer Account Manager growing strategic accounts for Versapay, which automates B2B accounts receivable and payments. Expanding adoption, leading commercial motions, and driving customer outcomes.

Responsibilities

  • Own and grow a portfolio of existing customers, including complex multi-entity accounts
  • Identify opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions
  • Partner with Customer Success Managers to develop coordinated account strategies and execute strategic account plans
  • Engage finance, accounting, and IT executives and PE-backed or holding-company stakeholders to understand priorities and transformation goals
  • Lead the commercial motion, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation
  • Sell top-down at the finance leadership level and, where relevant, at sponsor or holding-company level
  • Serve as the primary point of contact for sales-related activities throughout the expansion cycle
  • Track and forecast pipeline activities and provide reliable updates to management
  • Collaborate with Product, Marketing, Solutions Consulting, and Implementation
  • Act as a trusted advisor by teaching best practices, uncovering inefficiencies, and recommending tailored solutions

Requirements

  • 7+ years of B2B SaaS sales experience, including ownership of complex, multi-entity or PE-backed accounts
  • Experience managing and growing existing accounts, with a strong focus on relationship building and client retention
  • Excellent communication, negotiation, and presentation skills
  • Ability to close complex, mid-market deals without executive sponsorship
  • Track record of success crushing sales quotas and closing deals with an average selling price of $50K+
  • Ability to sell digital transformation in the invoice-to-cash process
  • Challenger selling approach: lead with commercial insight, teach customers, tailor conversations, and control the sales process
  • Curious, confident, and enthusiastic; able to deeply understand customer problems
  • Ability to manage multiple moving pieces and coordinate internal teams
  • Process-oriented with excellent pipeline hygiene and accurate forecasting
  • Proficiency in CRM software such as Salesforce
  • Proficiency in Microsoft Office suite
  • Experience using Sales Engagement Platforms such as Salesloft, Outreach, or HVS

Job type

Full Time

Experience level

SeniorLead

Salary

CA$125,000 - CA$145,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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