Technical Delivery Specialist coordinating cloud ERP projects for Vision33, a global business solutions partner.
Connecting sales, technical, and delivery teams while tracking builds, provisioning, and client go-lives across Western Canada.
Responsibilities
Coordinate client project requests between Regional Sales, Project Delivery, Technical, and Product teams
Coordinate new opportunities, cloud service quotes, hosting services, system builds, provisioning timelines, and project go-lives
Facilitate cross-functional discussions to gather accurate technical and project details
Resolve discrepancies and keep requests moving forward
Use Smartsheet and Zendesk to collect, reconcile, and share project information
Support clear, timely communication across internal teams
Partner with Project Managers to support successful project delivery
Identify process gaps and recommend improvements
Work with internal teams to streamline operations and strengthen client success
Requirements
3+ years of project delivery experience working with internal and external clients
Bachelor’s degree in business administration, Computer Systems, or an equivalent combination of post-secondary education and experience
Strong organization, prioritization, and follow-through skills across multiple workflows
Strong communication, collaboration, and conflict resolution skills
Technical aptitude with strong analytical, problem-solving, and troubleshooting skills
Self-motivated, quick to learn, and able to work independently while managing multiple priorities
Proficiency with Microsoft Office, including Excel, Word, Teams, Outlook, and PowerPoint
Exposure to ERP systems, AWS, cloud solutions, or technical infrastructure
Exposure to SAP Business One is an asset
Experience with Smartsheet or similar project/task management tools
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