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Dynamics 365 Program Technical Lead
LinkedIn Recruiter Post
Lead technical direction for a Dynamics 365 program in healthcare, migrating from Microsoft AX. Own technical accountability, challenge estimates, and build a growing team.
About the role
- CNN technical program manager leading Revenue & Growth programs across Product, Tech, and Design. Managing program managers, roadmaps, OKRs, governance, and delivery for Warner Bros. Discovery digital media.
Responsibilities
- Lead, coach, and develop a team of program managers supporting the Revenue & Growth vertical
- Establish priorities, role clarity, and consistent execution expectations
- Build a high-performing team culture focused on accountability, operational rigor, collaboration, and continuous improvement
- Allocate program management support based on strategic priorities, delivery needs, and team capacity
- Own output, tracking, and reporting across the Revenue & Growth program portfolio
- Translate group-level planning into a unified roadmap aligning product, technology, and design investments with organizational priorities and measurable business outcomes
- Define initiatives with clear scope, success measures, sequencing, and cross-team dependencies
- Coordinate across Product, Tech, Design, and Program Operations leaders
- Establish, evolve, and operationalize ways of working across squads and workstreams
- Lead continuous planning and alignment, influence decisions, and drive stakeholder clarity
- Establish and enforce governance models, operating rhythms, and standardized workflows
- Monitor execution across squads and ensure adoption of global workflows, OKRs, and operational standards
- Build and maintain area-level workstreams to clarify ownership, surface risks, and manage interdependencies
- Lead OKR creation, alignment, and tracking across Product, Tech, and Design
- Use financial modeling and business context to support prioritization, investment decisions, and long-range planning
- Provide data-driven insights and executive-level reporting to guide decision-making and ensure program-level impact
Requirements
- 10+ years of experience in technology, digital media, or a related field
- Significant experience leading complex cross-functional programs
- Experience managing and developing program managers or related roles
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience
- Proven success owning portfolio-level planning, roadmap alignment, governance, and execution across multiple teams or squads
- Strong experience establishing operating models, ways of working, and reporting mechanisms
- Ability to manage complex, multi-quarter planning cycles with significant cross-team dependencies and evolving business priorities
- Experience leading OKR development, performance tracking, and executive reporting across Product, Tech, and Design organizations
- Ability to use data, metrics, and financial modeling for prioritization, tradeoffs, and investment planning
- Strong problem-solving skills and ability to identify risks, make recommendations, and drive resolution in ambiguous environments
- Exceptional written and verbal communication skills
- Demonstrated people leadership, including coaching, performance management, and creating an inclusive, high-accountability team environment
- Ability to operate with high autonomy while balancing strategic thinking and hands-on execution
- Experience supporting revenue, growth, monetization, subscription, commerce, or customer lifecycle initiatives is strongly preferred
- Passion for media, news, technology, and building products that drive user value and business impact
Benefits
- Health insurance coverage
- Employee wellness program
- Life and disability insurance
- Retirement savings plan
- Paid holidays and sick time
- Vacation
- Career advancement
- Continuous learning
- Accessibility adjustments or accommodations during the job application/recruitment process
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