About the role

Group Product Manager leading financial services strategy, payments modernization, and risk initiatives for Wave’s small-business platform. Building high-performing product teams and scalable customer experiences.

Responsibilities

Define and own the product vision and strategy for Financial Services for the Small Business product suite
Lead platform modernization, including payments infrastructure migration, fraud exposure reduction, reliability improvements, and customer trust initiatives
Own uptime, reliability, and observability commitments for payments surfaces
Partner with Fraud/Risk Operations, Compliance, and Security on onboarding, underwriting, and fraud mitigation practices
Collaborate with Accounting and Tax product leads to integrate payments and financial services workflows into the end-to-end SMB experience
Manage stakeholders and business partners across Engineering, Design, Customer Success, Finance, Risk/Fraud Operations, Compliance, Security, and Marketing
Build business cases, assess financial impacts, define and execute OKRs, and use data to prioritize opportunities and demonstrate product value
Identify opportunities for AI to improve productivity, fraud detection, risk decisioning, operational workflows, and customer experience
Present financial services strategy and plans as a subject matter expert
Build and coach a high-performing product team
Foster continuous improvement and operational excellence through retrospectives, coaching, and process refinement

8+ years of experience in product management
Minimum of 5 years in the fintech industry
2+ years leading product teams at the Group level or above
Deep expertise in financial services, ideally including payments acquiring, acceptance, payment facilitation, fraud and risk controls, and processor or platform partnerships
In-depth knowledge of financial products onboarding experiences, including KYC and KYB, and risk and fraud mitigation practices
Experience with payment processor or platform partnerships and migrations at scale is a strong plus
Proven track record leading product teams and taking new products from ideation to launch to scale in a fintech environment
Comfort operating under compliance, regulatory, and audit constraints
Demonstrated judgment on applying AI to productivity, fraud/risk decisioning, and customer experience
Strong stakeholder management and leadership skills
Ability to prioritize and make hard decisions in a fast-paced environment
Strong people leadership experience, including leading Product Managers, developing talent, setting priorities, and building high-performing teams
Excellent written, verbal, and interpersonal communication skills
Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data-related field, or related discipline, or equivalent through a combination of education and relevant work experience