Community Manager managing daily social engagement for independent creative agency Rethink. Spotting real - time moments, escalating risks, and informing content calendars through community feedback.
About the role
- Community impact specialist measuring grants, volunteer programs, and partnerships. Advancing social and environmental outcomes for a British Columbia financial cooperative.
Responsibilities
- Plan, deliver, and measure community impact initiatives
- Track, assess, and report on the effectiveness and impact of initiatives, partnerships, and the overall program
- Coordinate and participate in grant application evaluations and recommend funding decisions
- Implement the Community Impact assessment framework to measure social and environmental outcomes
- Monitor trends, issues, best practices, industry reports, and research related to social responsibility and community development
- Contribute to impact partnerships and align them with corporate goals
- Promote participation in impact program initiatives and communicate engagement opportunities, partnerships, achievements, and success stories
- Execute internal and external communication strategies for community impact initiatives
- Manage the volunteer program, including group volunteer efforts and inquiries
- Collaborate with Do Some Good (DSG), manage DSG relationships, integrate its platform, and align programs with sustainability goals
- Develop and implement volunteer recruitment, training, and retention strategies
- Support the Community Engagement/Investment Program and prepare reports for senior leadership
- Support measurement, year-end reconciliation, and impact reporting
- Identify and manage opportunities contributing to UNPRB targets with internal and external stakeholders
- Develop and maintain a reporting system tracking community engagement impact
- Connect employees to partner work and share learning internally
- Coordinate branch visits, prepare presentation materials, and manage communications with leaders
- Build and maintain community partner relationships and participate in partner meetings
- Participate in budget management, track budget performance, and identify cost savings and efficiency improvements
Requirements
- 3-4 years’ experience in marketing, event management, social impact, or community relations roles
- A 2-year post-secondary certificate or diploma in Corporate Social Responsibility, Communications, Marketing, or a related field; or an equivalent combination of training and experience
- Experience with social giving platforms, digital donation software, and other technology solutions supporting grant writing, review, and partnership intake
- Knowledge of corporate social responsibility, social purpose, social finance, and shared value creation
- Effective interpersonal, written, and oral communication skills
- Strong understanding of the charitable sector, non-profit management, community giving programs, social impact best practices, and employee engagement
- Ability to gather, analyze, and communicate complex social issues
- Project management and planning skills
- Relationship building and maintenance skills
- Flexibility and initiative
- Understanding of the Credit Union System
- Solid understanding of budgeting and vendor/supplier management
- Focused and concise written and verbal summaries
- Effective questioning and listening skills
- Proficiency in Microsoft Office programs, including Teams, Word, Excel, and Outlook
- Understanding of risk and risk ownership, including adherence to policies and procedures
- Background check, including employment verification, credit check, and criminal record check, if considered for the role
Benefits
- Mental health coverage and resources
- Customizable health benefits
- Topped-up parental leave
- Performance-based compensation
- Employee banking advantages
- Group RRSP matching
- Vacation time
- Flexible work arrangements
- Paid time off to volunteer
- Access to award-winning in-house training programs
- Access to LinkedIn Learning
- Reimbursement for external courses
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