Insurance Advisor promoting personal lines products and managing client relationships for Westland Insurance Group. Fully remote role handling renewals, policy changes, claims support, and new business.
Responsibilities
Work with clients to uncover insurance needs, identify opportunities, and provide recommendations based on coverage and underwriting principles
Provide excellent customer service and manage client relationships by actively listening to queries and concerns
Develop new business through cross-selling, upselling, referrals, and securing ex-dates
Review renewals on a timely basis while maintaining strong retention levels
Process policy changes and endorsements accurately through company portals
Support clients through the claims process while communicating accurate information to claims teams
Collaborate with the team to reach organizational goals
Promote and educate clients on insurance products
Manage complex insurance cases and help team members reach their potential
Requirements
Minimum 3 years RIBO license
Strong knowledge of personal lines insurance products and underwriting principles
Effective team collaborator who supports peers and contributes to team success
Ability to build authentic client relationships
Strong time management and ability to prioritize workload while demonstrating confidentiality and discretion
Self-starter mentality with ability to meet production targets while working independently
Experience using insurer portals and related systems
At least 3 years of industry experience
Willingness to work in the Eastern Time Zone
Applicants from other provinces must have a valid RIBO license
Benefits
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Autonomy to drive your own success
Inclusive culture with a talented community of people from a wide variety of backgrounds
Total rewards program supporting financial, physical, and mental health
Flexible paid Values Days
Paid Volunteer Days through Amplifying Communities
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