Content Design Specialist creating accessible, audience-centered digital content for World Vision Canada, a development, relief, and advocacy nonprofit. Managing content strategy, creation, optimization, and launches within an Agile product team.
Responsibilities
Apply content design principles to plan, develop, and deliver clear, accessible, engaging, audience-centered digital content
Translate complex information into intuitive content experiences supporting audience needs and organizational goals
Identify content opportunities and create content across digital channels and experiences
Collaborate with cross-functional partners to translate ideas and requirements into content solutions aligned with the product backlog
Use audience insights, user needs, behaviors, feedback, and research to inform content decisions
Develop, organize, and optimize content within the organization’s content ecosystem and systems
Reuse, adapt, and connect content across channels, platforms, and audiences while maintaining consistency
Collaborate with Product Owners, designers, developers, marketers, subject-matter experts, and stakeholders throughout the content lifecycle
Support content planning and execution in alignment with product roadmaps and prioritized backlogs
Coordinate content activities, manage dependencies, identify risks, and ensure deliverables meet timelines and quality standards
Apply content standards, accessibility principles, and organizational values; conduct content reviews and testing
Define and monitor content metrics and KPIs; analyze data, feedback, and trends to improve content effectiveness
Support planning, coordination, and execution of content releases and launches
Identify opportunities to improve content processes, tools, and ways of working
Create mission-aligned digital experiences that build understanding, inspire engagement, and support vulnerable communities
Requirements
Degree/Diploma in Marketing, Media or similar discipline
3 years+ of relevant experience in Content creation/Media
Expert copywriting skills
Strong video creation and editing skills
Intermediate graphic design skills
Experience with enterprise-level Content Management Systems (CMS), Digital Asset Management (DAM) systems, and Intranets
Hands-on experience with Google Analytics and Adobe Analytics
Ability to optimize content for SEO
Understanding of the content lifecycle
Experience creating content across multiple mediums and platforms, including rich media
Experience with cloud-based design and editing tools
Experience with generative tools and applications
Experience working directly with internal/external clients in a face-to-face environment
Experience working with and managing agencies and external vendors
Demonstrated organizational, interpersonal, communication, and analytical skills
Agile mindset with ability to manage priorities
Working knowledge of development process and project management is an asset
Understanding and experience working with/in Lean Agile Scrum methodology is an asset
Benefits
Full Time Temporary (1-Year Contract)
Family-friendly, caring, and flexible work environment
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