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About the role

  • Content Design Specialist creating accessible, audience-centered digital content for World Vision Canada, a development, relief, and advocacy nonprofit. Managing content strategy, creation, optimization, and launches within an Agile product team.

Responsibilities

  • Apply content design principles to plan, develop, and deliver clear, accessible, engaging, audience-centered digital content
  • Translate complex information into intuitive content experiences supporting audience needs and organizational goals
  • Identify content opportunities and create content across digital channels and experiences
  • Collaborate with cross-functional partners to translate ideas and requirements into content solutions aligned with the product backlog
  • Use audience insights, user needs, behaviors, feedback, and research to inform content decisions
  • Develop, organize, and optimize content within the organization’s content ecosystem and systems
  • Reuse, adapt, and connect content across channels, platforms, and audiences while maintaining consistency
  • Collaborate with Product Owners, designers, developers, marketers, subject-matter experts, and stakeholders throughout the content lifecycle
  • Support content planning and execution in alignment with product roadmaps and prioritized backlogs
  • Coordinate content activities, manage dependencies, identify risks, and ensure deliverables meet timelines and quality standards
  • Apply content standards, accessibility principles, and organizational values; conduct content reviews and testing
  • Define and monitor content metrics and KPIs; analyze data, feedback, and trends to improve content effectiveness
  • Support planning, coordination, and execution of content releases and launches
  • Identify opportunities to improve content processes, tools, and ways of working
  • Create mission-aligned digital experiences that build understanding, inspire engagement, and support vulnerable communities

Requirements

  • Degree/Diploma in Marketing, Media or similar discipline
  • 3 years+ of relevant experience in Content creation/Media
  • Expert copywriting skills
  • Strong video creation and editing skills
  • Intermediate graphic design skills
  • Experience with enterprise-level Content Management Systems (CMS), Digital Asset Management (DAM) systems, and Intranets
  • Hands-on experience with Google Analytics and Adobe Analytics
  • Ability to optimize content for SEO
  • Understanding of the content lifecycle
  • Experience creating content across multiple mediums and platforms, including rich media
  • Experience with cloud-based design and editing tools
  • Experience with generative tools and applications
  • Experience working directly with internal/external clients in a face-to-face environment
  • Experience working with and managing agencies and external vendors
  • Demonstrated organizational, interpersonal, communication, and analytical skills
  • Agile mindset with ability to manage priorities
  • Working knowledge of development process and project management is an asset
  • Understanding and experience working with/in Lean Agile Scrum methodology is an asset

Benefits

  • Full Time Temporary (1-Year Contract)
  • Family-friendly, caring, and flexible work environment
  • Canada and GTA top employer awards
  • Agile mindset and work environment

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Cloud

Location requirements

HybridMississaugaCanada

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