Senior Business Systems Analyst evolving TD Securities’ Credit Risk Systems for capital markets clients. Translating risk, data, and technology needs into tested solutions.
About the role
- Analyste d’affaires senior chez Xideral pour BRP, transformant le PMO en service stratégique. Optimisation des processus, KPI/OKR, automatisation et identification de cas d’usage IA.
Responsibilities
- Act as a strategic partner to the various business lines
- Gather, analyze, and challenge stated needs
- Identify the root causes underlying business issues
- Facilitate workshops with business and technology stakeholders
- Translate needs into structured, actionable requirements and specifications
- Facilitate alignment among business, functional, technology, and data teams
- Develop business cases to support decisions and priorities
- Define KPIs and OKRs to measure the performance and value of initiatives
- Map As-Is processes and define To-Be processes
- Identify inefficiencies, bottlenecks, and low-value-added activities
- Recommend improvements to increase operational efficiency
- Position PMO services according to business-line needs
- Identify opportunities for process automation
- Assess use cases that could reduce manual or low-value-added tasks
- Identify relevant opportunities to use artificial intelligence
- Contribute to the continuous improvement and modernization of PMO practices
- Collaborate with BI and Data teams to structure data requirements
- Work with practice leads, functional analysts, BI developers, project managers, and portfolio managers
Requirements
- 5–8+ years of experience as a Business Analyst
- Bachelor’s degree in Business Administration, Information Systems, or a related field
- Significant experience in a PMO, organizational transformation, or continuous improvement environment
- Experience facilitating workshops with business and technology stakeholders
- Demonstrated ability to challenge stated needs and perform root-cause analysis
- Excellent proficiency in mapping, modeling, and optimizing As-Is/To-Be processes
- Experience with Visio, Lucidchart, or comparable tools
- Experience creating business cases to support decision-making
- Experience defining and tracking KPIs/OKRs and measuring value delivered
- Sound understanding of data analysis and the ability to use data to support business recommendations
- Sound understanding of the opportunities offered by AI and process automation
- Experience with Jira, ServiceNow, and Confluence
- Ability to collaborate with BI, Data, and IT teams
- Strong influencing and communication skills with diverse stakeholders
- Fluency in French and English required
- CBAP or PMI-PBA certification—an asset
- Experience in a PMO as a Service environment—an asset
- Hands-on experience with process automation initiatives—an asset
- Experience with AI use cases applied to business processes—an asset
- Experience in Business Intelligence, dashboards, or performance indicators—an asset
- Knowledge of data governance—an asset
- Authorization to work in Canada required
Benefits
- 12-month contract, with the possibility of renewal
- Hybrid work model – 1 day per week at the Montreal office
- Occasional travel to Sherbrooke
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