Staff Technical Program Manager taking Webflow’s AI - native products from prototype to general availability. Building scalable execution systems across engineering, product, design, and go - to - market.
About the role
- Technical Program Manager running engineering cadence, intake, governance, and organizational readiness at Zapier. Supporting an all-remote automation platform’s engineering teams.
Responsibilities
- Establish and run the engineering operating cadence, including monthly operating reviews, planning cycles, and cross-functional decision forums
- Maintain visibility into upcoming work and coordination needs
- Design and manage intake for engineering initiatives
- Ensure initiatives have clear goals, success metrics, responsible teams, and strategy alignment
- Close the loop on initiative outcomes
- Drive standardization and reduce duplication across engineering teams
- Define shared templates, standards, and operating norms
- Track cross-team commitments through completion
- Support incident management maturity, postmortem discipline, and follow-through on action items
- Steward engineering organization health and engagement through engagement and pulse surveys
- Drive feedback follow-up and support calibration and performance review operations
- Program-manage organizational changes and readiness for major shifts
- Ensure access, provisioning, and tooling prerequisites are addressed
- Run product feedback and AI tooling governance processes
- Route product feedback with evidence to appropriate stakeholders
- Help establish decision-making practices for autonomous AI actions against critical systems
- Own and evolve the changelog and results-tracking system, Product Readiness Framework, and design operating-model support
- Coordinate with engineering leadership, engineering managers, product, and design across time zones
Requirements
- Track record of running cross-functional programs end-to-end from concept through execution and close
- Experience working across teams without direct authority
- Comfort operating in ambiguity and fast-paced change
- Technical fluency with Jira, Coda, Slack, and modern AI tools
- Ability to write clear technical documentation, including architecture decision records
- Experience building frameworks, intake systems, or governance models adopted beyond their original scope
- Experience in or close collaboration with engineering organizations, ideally in an operations capacity
- Experience with operating reviews, incident management, organizational health, or organizational change
- Data comfort and ability to communicate asynchronously to different audiences
- Generalist mindset and ability to learn unfamiliar domains quickly
- Atlassian or Jira administration experience is a bonus
- Must be authorized to work from the candidate's home location without company visa sponsorship
Benefits
- Equity
- Remote work arrangement
- Inclusive, equity-focused hiring process
- Reasonable accommodations for applicants with disabilities
- Application status updates throughout the process, generally within seven days
- No more than one application per candidate per job, with a 90-day reapplication period
- AI tools may be encouraged in skills assessments
- Global, all-remote work environment
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Degree requirement
No Education Requirement
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