Senior Account Manager driving enterprise sales of Zayo’s fiber, transport, IP, SD-WAN, and security infrastructure services. Managing complex deals and strategic customer relationships in Toronto.
Responsibilities
Support existing and prospective accounts needing Zayo fiber infrastructure services
Develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services
Achieve sales and revenue growth targets through account management and prospecting
Promote Zayo products and services to targeted account patches
Analyze network proximity to key buildings and local competitive dynamics to drive sales
Present proposals and manage customers through a strategic sales process
Maintain customer relationships, secure existing revenue through long-term commitments, and sell net new accounts
Work with the Sales team on account strategy, solution design, and relationship management
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
Provide accurate forecasts and maintain customer activity records
Provide timely information to management
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
Work collaboratively as part of a team while operating independently with minimal supervision
Requirements
Bachelor’s degree or equivalent from four-year College; or equivalent experience
Minimum of five (5) years of sales experience managing large and transactional deals
Proven ability to build relationships
Strong financial acumen
Understanding of how to build a deal
Quick learner who collaborates well with others
Excellent verbal and written communication skills
Exceptional customer service and relationship building/maintaining skills
Excellent time management and organizational skills
Ability to operate with high autonomy in a new or existing market
Excellent interpersonal skills and ability to work effectively with a diverse group of personalities
Ability to present data with effective communication and presentation skills
High tolerance for ambiguity and ability to work successfully in a matrix management model
Strong understanding of account management and the strategic selling process
Effective problem-solving and interpersonal skills
Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus
General understanding of Zayo Networks’ value proposition and products/services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services
Ability to travel as required by customers
Benefits
Remote work position
Ability to travel as required by customers
Regular local meetings with sales, engineering, and operations teams are highly encouraged where there is a local office
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