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About the role

  • Senior Account Manager driving enterprise sales of Zayo’s fiber, transport, IP, SD-WAN, and security infrastructure services. Managing complex deals and strategic customer relationships in Toronto.

Responsibilities

  • Support existing and prospective accounts needing Zayo fiber infrastructure services
  • Develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services
  • Achieve sales and revenue growth targets through account management and prospecting
  • Promote Zayo products and services to targeted account patches
  • Analyze network proximity to key buildings and local competitive dynamics to drive sales
  • Present proposals and manage customers through a strategic sales process
  • Maintain customer relationships, secure existing revenue through long-term commitments, and sell net new accounts
  • Work with the Sales team on account strategy, solution design, and relationship management
  • Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
  • Provide accurate forecasts and maintain customer activity records
  • Provide timely information to management
  • Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
  • Work collaboratively as part of a team while operating independently with minimal supervision

Requirements

  • Bachelor’s degree or equivalent from four-year College; or equivalent experience
  • Minimum of five (5) years of sales experience managing large and transactional deals
  • Proven ability to build relationships
  • Strong financial acumen
  • Understanding of how to build a deal
  • Quick learner who collaborates well with others
  • Excellent verbal and written communication skills
  • Exceptional customer service and relationship building/maintaining skills
  • Excellent time management and organizational skills
  • Ability to operate with high autonomy in a new or existing market
  • Excellent interpersonal skills and ability to work effectively with a diverse group of personalities
  • Ability to present data with effective communication and presentation skills
  • High tolerance for ambiguity and ability to work successfully in a matrix management model
  • Strong understanding of account management and the strategic selling process
  • Effective problem-solving and interpersonal skills
  • Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus
  • General understanding of Zayo Networks’ value proposition and products/services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services
  • Ability to travel as required by customers

Benefits

  • Remote work position
  • Ability to travel as required by customers
  • Regular local meetings with sales, engineering, and operations teams are highly encouraged where there is a local office

Job type

Full Time

Experience level

Senior

Salary

CA$80,000 - CA$110,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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