About the role

Quality assurance specialist maintaining Seaspan’s ISO 9001 quality systems. Coordinating audits, nonconformances, document control, supplier quality, and improvement initiatives on-site in North Vancouver.

Responsibilities

Support maintenance and improvement of the company’s quality management system (QMS) to ensure compliance with ISO 9001 and other relevant standards
Collaborate on audit schedules, documentation, and files to support auditors and capture external audits
Manage quality nonconformances and their process for VSY, including report coordination and follow-up with interested parties
Support documenting quality issues in the electronic system when necessary
Coordinate with QA specialists on supplier management, schedule review meetings, and coordinate with internal groups
Manage and maintain document control processes and systems for procedures, work instructions, and quality records
Train employees in quality practices, procedures, and policies
Monitor and report quality performance metrics to senior management and other groups
Coordinate administration of the management of change process
Support management of the Quality SharePoint page, file repository, and communications
Promote quality improvements within the team and other functions
Collaborate in internal audits
Perform other duties supporting QMS and QA teams as assigned

Proven work experience in Quality Management Systems processes
Strong knowledge of quality methodologies and best practices
Excellent analytical and problem-solving skills
Strong written and verbal communication skills
Ability to work well in teams and manage multiple tasks simultaneously
Practical experience in quality assurance or a related field
Bachelor’s degree or certification in business administration, quality management, quality assurance, operations management, quality auditing, organizational excellence, or related field
Strong critical thinking and problem-solving skills to identify quality issues and recommend solutions for improvement
Excellent attention to detail to ensure operations conform to quality standards and regulations
Interpersonal skills to work effectively with team members, supervisors, and other departments
Strong initiative, attitude, and innovation to drive process improvement
Practical knowledge of quality standards
Customer service skills and understanding of internal customers’ needs and expectations
Organizational skills to manage multiple tasks, prioritize duties, and ensure timely completion of quality assurance projects
Ability to understand how to tailor quality to the company and culture

Annual bonus
Pension plan matching
Extended health care, including paramedical services, mental health coverage, physiotherapy, and more
Dental care
Vision care
Life insurance
Medical leave coverage
Parental leave coverage
Childcare benefit partnership
$500 personal spending account
Employee Family Assistance Program (EFAP)
Free on-site gym
Included parking
Complimentary shuttle bus Monday through Friday with various pick-up and drop-off points around North Vancouver