Customer Support Specialist role focusing on KYC/Banking compliance. Responsibilities include detailed account reviews, documentation, and ensuring regulatory standards are met.
Responsibilities
This position involves supporting deposit compliance remediation and ensuring customer accounts meet regulatory standards through detailed review and documentation. The role offers an engaging environment within a leading financial organization, emphasizing accuracy, customer service, and teamwork.
Requirements
Fluency in English, both written and verbal communication. Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Prior experience in customer service, especially in a contact center environment. Excellent interpersonal and communication skills. Strong organizational skills and attention to detail. Ability to work effectively in a fast-paced, ambiguous environment.
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