The Business Systems Analyst bridges business and technology, translating needs into requirements and ensuring successful solution delivery.
Responsibilities
The Business Systems Analyst is responsible for leading the analysis of business problems and opportunities, developing business and system requirements, supporting solution design activities, and ensuring successful delivery of technology solutions that align with business objectives. This role serves as a bridge between business stakeholders and technology teams, translating business needs into functional and technical requirements. The role is responsible for analyzing business processes, identifying opportunities for improvement, defining solution requirements, supporting technology delivery, and enabling successful business outcomes.
Requirements
Degree in a related discipline (Management Information Systems, Business Administration, Computer Science, Computer Engineering, Finance, or equivalent combination of education and experience); Minimum 5+ years of experience in a Business Analyst or Business Systems Analyst role; Strong understanding of business analysis methodologies, processes, techniques, and best practices; Experience gathering, analyzing, documenting, and validating business and system requirements; Strong stakeholder management skills; Experience facilitating workshops, requirements sessions, and stakeholder discussions; Excellent understanding of software development lifecycles (SDLC) and technology delivery processes; Experience working in Agile, Scrum, Kanban, and/or Waterfall delivery environments; Experience supporting digital transformation, modernization, or technology-enabled business initiatives; Experience working with enterprise applications, APIs, integrations, and data-driven solutions; Strong understanding of data analysis, data mapping, source-to-target mapping, and system integration requirements; Experience documenting business rules, process flows, decision logic, and workflow requirements; Familiarity with microservices, API-based architectures, cloud-enabled solutions, and modern application delivery practices is considered an asset; Experience with process modelling techniques and tools (BPMN, process mapping, workflow modelling, or equivalent); Strong analytical and problem-solving skills; Strong communication, presentation, and facilitation skills; Ability to influence stakeholders and build consensus; Strong interpersonal skills; Excellent written and verbal communication skills with strong attention to detail.
Benefits
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit. Time Off: In addition to regular vacation and personal days, a volunteer day. Financial Security: Company-matching pension plan, share ownership program and additional investment options. Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more. Emphasis on Community: Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
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