Technical Customer Support specialist troubleshooting Sync’s cloud storage and file - sharing platform. Resolving technical, account, and billing issues while collaborating with product and development teams.
About the role
- IT Specialist II needed for day-to-day support, admin in Google Workspace, Okta, Slack, Atlassian, Notion, and automation. Hybrid in Toronto, $90k-$110k CAD.
Responsibilities
- Day-to-day support across hardware, identity, access, and workplace tech. Admin work in Google Workspace, Okta, Slack, Atlassian, Notion. Automating repetitive tasks and leading small IT projects as we scale.
Requirements
- 3–5 years in IT support/ops, strong macOS experience in a managed environment, comfort with MDM, SSO/MFA, and office networking.
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